Lawn-Boy 10356, 10357, 10358 The Lawn-Boy No-Worry Warranty, Conditions and Products Covered

Models: 10356, 10357, 10358

1 16
Download 16 pages 251 b
Page 16
Image 16
The Lawn-Boy No-Worry Warranty

Silver Series WPM

SilverPro Series WPM

Commercial WPM

The Lawn-Boy No-Worry Warranty

A Two-Year Full Warranty

(Limited Warranty for Commercial Use)

Conditions and Products Covered

For a period of two years from the date of purchase, Lawn-Boy and its affiliate, Lawn-Boy Warranty Company, pursuant to an agree- ment between them, jointly promise to repair any Lawn-Boy Product used for normal residential purposes* if defective in materials or workmanship or if it stops functioning due to the failure of a component. The following time periods apply from the date of purchase:

 

Products

Warranty Period

All Mowers

2 year full warranty

All Batteries

1 year full warranty

This warranty covers the cost of parts and labor, but you must pay transportation costs.

This warranty applies to all Silver Series, SilverPro Series, and Commercial Series Walk Power Mowers.

*Normal residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial use warranty would apply.

Limited Warranty for Commercial Use

Lawn-Boy Walk Power Mowers used for commercial, institutional, or rental use are warranted against defects in materials or workmanship. Components failing due to normal wear are not covered by this warranty. The following time periods apply from the date of purchase:

 

Products

Warranty Period

Commercial Series Mowers

1 year

All Other Lawn-Boy Mowers

45 days

Instructions for Obtaining Warranty Service

If you think that your Lawn-Boy Product contains a defect in materials or workmanship, follow this procedure:

1. Contact any Lawn-Boy Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow Pages of your telephone directory (look under ªLawn Mowersº) or access our website at www.LawnBoy.com. U.S. Customers may also call 800-421-9684 to use our 24-hour Lawn-Boy dealer locator system.

2. Bring the product and your proof of purchase (sales receipt) to the Service Dealer.

If for any reason you are dissatisfied with the Service Dealer's analysis or with the assistance provided, contact us at:

Owner Responsibilities

You must maintain your Lawn-Boy Product by following the maintenance procedures described in the operator's manual. Such routine maintenance, whether performed by a dealer or by you, is at your expense.

Items and Conditions Not Covered

There is no other express warranty except for special emission system coverage on some products. This express warranty does not cover:

Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil changes, spark plugs, blade sharpening, worn blade, cable/linkage adjustments, or brake and clutch adjustments

Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance

Repairs necessary due to improper fuel, contaminants in the fuel system, or failure to properly prepare the fuel system prior to any period of non-use over three months

Repairs necessary due to improper battery care, electrical supply irregularities, or failure to properly prepare the mower prior to any period of non-use

Pickup and delivery charges

All repairs covered by this warranty must be performed by an Authorized Lawn-Boy Service Dealer using Lawn-Boy approved replacement parts.

General Conditions

Repair by an Authorized Lawn-Boy Service Dealer is your sole remedy under this warranty.

Neither Lawn-Boy or Lawn-Boy Warranty Company is liable for indirect, incidental or consequential damages in connection with the use of the Lawn-Boy Products covered by this warranty, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under this warranty.

Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions and limitations may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Customer Care Department, Consumer Division Lawn-Boy Warranty Company

8111 Lyndale Avenue South Bloomington, MN 55420-1196

800-LB-MOWER (800-526-6937) (U.S. customers) 877-484-9264 (Canada customers)

Countries Other than the United States or Canada

Customers who have purchased Lawn-Boy products exported from the United States or Canada should contact their Lawn-Boy Distributor (Dealer) to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining guarantee information, contact the Lawn-Boy importer. If all other remedies fail, you may contact us at Lawn-Boy Warranty Company.

Part No. 374-0003 Rev. D

Page 16
Image 16
Lawn-Boy 10356, 10357, 10358 manual The Lawn-Boy No-Worry Warranty, Conditions and Products Covered, Owner Responsibilities