
2
1. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING 
ANOTHER APPLIANCE.
2. Do not connect this appliance to air ducts or any air distribu-
tion system.
3. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING 
SYSTEM OF THIS UNIT.
4. Do not use class B venting intended for gas appliances as a 
chimney or connector pipe on a pellet-fired appliance.
5. The minimum clearances must be maintained for  all com-
bustible surfaces and materials including; furniture, carpet, 
drapes, clothing, wood, papers, etc. Do not store combustibles 
within this clearance space (see Clearances on Page 7).
6. INSTALLATION DISCLAIMER - It is imperative that the exhaust 
venting system be installed  correctly and sealed gas-tight 
(not allowing exhaust to leak). Follow the vent manufacturer's 
instructions for  proper  installation.  Since Lennox  Hearth 
Products has  no control  over the installation  of your  fire-
place insert,  Lennox Hearth Products  grants no  warranty, 
implied or stated for the installation or maintenance of your 
insert, and assumes no responsibility for any consequential 
damage(s).
7. Burning any kind of fuel consumes oxygen. If outside air is 
not ducted to the appliance, ensure that there is an adequate 
source of fresh air available to the room where the appliance 
is installed.
8. The appliance will not operate using natural draft, nor without 
a power source for the blower and fuel feeding systems.
9. Never use  gasoline, gasoline-type lantern  fuel, kerosene, 
charcoal lighter fluid, or similar liquids to start or “freshen up” 
a fire in this heater. Keep all such liquids well away from the 
heater while it is in use.
10. The authority having jurisdiction  such  as municipal build-
ing department, fire department, fire prevention bureau, etc 
should be consulted before installation to determine the need 
to obtain a permit.
10. APPROVED FUEL: This appliance is designed specifically for 
use only with pelletized wood fuels only. This appliance  is 
designed and approved for the burning of wood residue pellets 
with up to 3% ash content. This appliance is NOT approved to 
burn cardboard, nut hulls, cherry pits, corn, etc. regardless 
if it is in pellet form. Failure to comply with this restriction 
will void all warranties and the safety listing of the fireplace 
insert. Consult with your Lennox Hearth Products dealer for 
more information on approved pellet fuels.
11. These appliances  are designed  as supplemental  heaters. 
Therefore, it is advisable to  have an alternate heat source 
when installed in a dwelling.
12. CONTINUOUS  OPERATION: When  operated correctly,  this 
appliance cannot be  overfired.  Continuous  operation at a 
maximum burn can, however, shorten the life of the electri-
cal components (blowers, motors, and electronic controls), 
and is not recommended. Typical approved operation would 
include running at the low to mid range setting with occasional 
running on the maximum setting during the coldest periods 
of the winter. 
 DO NOT OVER-FIRE THIS INSERT.  Follow all 
instructions regarding the proper use of this insert.
13. CAUTION: NEVER PUT FINGERS NEAR AUGER. Pellet fuel is 
fed to the UltraGrate™ by a screw auger.  This auger is driven 
by a high torque motor.  The auger is capable of doing seri-
ous harm to fingers.  Keep pellets in the hopper at all times 
and keep fingers away from auger.  The auger can start and 
stop automatically at any time while the insert is running.
14.CAUTION: NEVER PUT FINGERS NEAR AUGER. Pellet fuel is 
fed to the UltraGrate™ by a screw auger.  This auger is driven 
by a high torque motor.  The auger is capable of doing serious 
harm to fingers.  Keep pellets in the hopper at all times and 
keep fingers away from auger.  The auger can start and stop 
automatically at any time while the insert is running.
15. FLY ASH BUILD-UP: For all wood pellet fuel-burning heaters, 
the combustion gases will contain small particles of fly-ash. 
This will vary due to the ash content of the fuel being burned. 
Over time,  the fly-ash  will  collect in  the exhaust  venting 
system and restrict the flow of  the flue gases. The exhaust 
venting system should be inspected  regularly and cleaned 
as necessary.
16. SOOT FORMATION:  Incomplete combustion, such as occurs 
during startup, shutdown, or incorrect operation of the room 
heater will lead to some soot formation which will collect in 
the exhaust venting system. A precautionary inspection  on 
a regular basis  is advisable to determine  the necessity of 
cleaning. The exhaust venting system should be  inspected 
regularly and cleaned as necessary.
17. DISPOSING OF ASHES: Any ashes  removed from the pellet 
fireplace insert must be deposited in a metal container with 
a tight-fitting lid. The  closed container of ashes should  be 
placed on  a noncombustible  floor or  on the  ground,  well 
away from all combustible materials, outside of the dwell-
ing pending final disposal.  If the ashes are disposed of  by 
burial in soil or otherwise locally dispersed, they should be 
retained in the closed container until all cinders have been 
thoroughly cooled.
19. The  instructions must  be strictly  adhered  to. Do  not use 
makeshift methods or compromise in the installation.
20. Do not abuse the door glass by striking, slamming or similar 
trauma. Do not operate the  insert with the glass removed, 
cracked or broken.
18. SAVE THESE INSTRUCTIONS.
19. See the listing label on the appliance.
IMPORTANT SAFETY AND WARNIING INFORMATION