
27
Orange Sooty Flames - Glass turns Black
Possible Problem Solution
Burn pot is dirty Clean the burn pot
Vent pipe restricted Clean the vent pipe
Flue gas passageways restricted Clean the passageways
Combustion blower dirty Clean the combustion blower
Burning improper fuel Burn only wood pellet fuel or corn fuel that meets the fuel speci-
fications outlined on Page 5
Pellets not Feeding
Possible Problem Solution
Hopper empty Fill the hopper
Auger jammed Call service technician
Flue gas passageways restricted Call service technician
Auger motor not operating Call service technician
Winslow™ PI40 insert
Cat. No.  Description 
H6006  Adjustable Latch Pin
H3111  Ash Clean Out Cover, 2 Per Insert
H5886  Auger Motor
H5921  Auger w/lower Bearing
H5875  Blower Snap Switch
H5856  Cast Burn Pot
H5899  Clean-out Cover Gasket
H6019  Combustion Blower
H5900  Combustion Gasket Housing To Insert
H5903  Combustion Gasket Motor To Housing
H5917  Control Board Access Latch
H5978  Control Board
79020  Control Board Fuse 3 Amp, 5 Pack
H5888  Convection Blower
H5902  Convection Blower Gasket
Over Temperature Snap Switch Shuts Insert Down - Code - Ready light flashes red 2 long blinks
Possible Problem Solution
Convection blower not running Blower dirty, blower snap switch bad, or blower broken
Flue passageways or vent restricted Clean passageways or vent pipe (see Pages 20 and 21)
Snap switch* defective Replace the snap switch*
* Note:  The snap switch has a reset button that must be pushed before insert will function (see Page 24).
REPLACEMENT PARTS
H5984  Decorative Nickel Bars / Upper Body
H3112  Door Handle Assembly
79040  Door w/glass (No Trim)
H6021  Flue Clean Out Box
H5988  Hardware Package
H5911  Hopper Door Wire
79021  Igniter Fuse 6 Amp, 5 Pack
H6005  Igniter W/hose Clamp
H5891  Overtemp Switch
H6004  Power Cord
H5887  Proof Of Fire Switch
H3128  Right Flange W/controls Access Door 40”
H6020  Right Flange W/controls Access Door 48”
H5898  Vacuum Line 12” Piece
H5889  Vacuum Switch
H5976  Wiring Harness
70K99  Touch-Up Paint, Black
Contact an Authorized Lennox Hearth Products dealer to obtain any of these parts. Never use substitute materials. Use of non-
approved parts can result in poor performance and safety hazards.