Select the problem your computer is experiencing from the following list:
•“Audio problems” on page 87
•“CD problems” on page 88
•“DVD problems” on page 89
•“Intermittent problems” on page 91
•“Keyboard, mouse, or pointing device problems” on page 91
•“Monitor problems” on page 92
•“Networking problems” on page 94
•“Option problems” on page 97
•“Performance and lockup problems” on page 98
•“Printer problems” on page 99
•“Serial port problems” on page 100
•“Software problems” on page 100
•“USB problems” on page 101
Audio problems
Select your symptom from the following list:
•“No audio in Windows” on page 87
•“An audio disc or
•“Sound comes from one external speaker only” on page 88
•“No audio in DOS applications or games” on page 88
No audio in Windows
Symptom: No audio in Windows
Actions:
•If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical outlet.
•If your external speakers have a volume control, verify that the volume control is not set too low.
•
•Some models have a front audio panel you can use to adjust volume. If you have a front audio panel, verify that the volume is not set too low.
•Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer. Most speaker cables are
Note: When
•Make sure that the program you are running is designed for use in the Microsoft Windows operating system. If the program is designed to run in DOS, the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation.
Chapter 10. Troubleshooting and diagnostics 87