Chapter 10. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 105 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer problems.

Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.

Symptom

Action

 

 

The computer does not start

Verify that:

when you press the power

• The power cord is correctly connected to the rear of the computer and to a

switch.

working electrical outlet.

 

 

• If your computer has a secondary power switch on the rear of the computer,

 

make sure that it is switched on.

 

• The power indicator on the front of the computer is on.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

 

The monitor screen is blank.

Verify that:

 

• The monitor signal cable is correctly connected to the monitor and to the

 

appropriate monitor connector on the computer.

 

• The monitor power cord is correctly connected to the monitor and to a working

 

electrical outlet.

 

• The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

• The computer voltage matches the voltage available at the electrical outlet for

 

your country or region.

 

• If your computer has two monitor connectors, be sure to use the connector

 

on the graphics card.

 

 

The keyboard does not work.

Verify that:

 

• The computer is turned on.

 

• The keyboard is securely connected to a USB connector on the computer.

 

• No keys are stuck.

 

 

The mouse does not work.

Verify that:

 

• The computer is turned on.

 

• The mouse is securely connected to a USB connector on the computer.

 

• The mouse is clean. Refer to “Optical mouse” on page 83 for further information.

 

 

© Copyright Lenovo 2011, 2012

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Lenovo 1996, 2224, 2226, 2208, 2221, 2209, 2227, 2010, 2002, 1997 manual Troubleshooting and diagnostics, Basic troubleshooting

2002, 2208, 2010, 2209, 2221 specifications

The Lenovo 2226, 1996, 2224, 1997, and 2227 models represent a significant evolution in Lenovo's lineup of personal computers and laptops, primarily during the late 1990s and early 2000s. Each model brought unique features and technological advancements, catering to different segments of the consumer and business markets.

The Lenovo 2226, for instance, was designed with a focus on performance and versatility. It was equipped with Intel Pentium processors, offering users the necessary power for both productivity tasks and multimedia applications. The machine supported additional RAM expansion, enhancing its multitasking capabilities. The inclusion of a high-resolution display made it attractive for users who engaged in graphic design or video editing.

Moving on to the Lenovo 1996, this model was particularly geared towards small businesses and educational institutions. It came with a more affordable price point without compromising essential features. The device included a robust suite of software for productivity and education, along with enhanced security features to protect sensitive information. It also offered a range of connectivity options including Ethernet and serial ports, facilitating seamless integration within existing network infrastructures.

The Lenovo 2224, known for its ergonomic design, placed a strong emphasis on user comfort. This model featured an adjustable keyboard height and a lightweight frame, making it ideal for long hours of use. It also boasted an extended battery life, making it suitable for professionals who were always on the go. The display technology included anti-glare options, reducing eye strain during extended use.

In 1997, Lenovo launched the 2227 model, which represented a more advanced iteration with upgraded hardware. It featured faster graphics processing units (GPUs) and higher storage capacities, allowing professionals to handle more demanding applications. With its emphasis on portability, the 2227 came with enhanced wireless capabilities, ensuring users could stay connected without the hassle of wires.

Finally, the Lenovo 2226 model was significant for its focus on multimedia capabilities. It integrated superior audio and video components, making it an exceptional choice for entertainment enthusiasts. The incorporation of DVD drives and enhanced sound systems allowed users to enjoy movies and music with remarkable clarity.

In summary, the Lenovo 2226, 1996, 2224, 1997, and 2227 showcased the brand's commitment to innovation, performance, and user-centric design. Each model catered to specific user needs, making Lenovo a versatile contender in the competitive PC market of the late 90s and early 2000s.