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Lenovo 2221, 2224, 2226, 2208, 2209, 2227, 2010, 1996, 2002, 1997 manual Recovery information

Models: 2002 2208 2010 2209 2221 2227 1997 2224 1996 2226

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It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

Chapter 6. Recovery information 71

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Lenovo 2221, 2224, 2226, 2208, 2209, 2227, 2010, 1996, 2002, 1997 manual Recovery information

Contents

ThinkCentre User Guide Third Edition June Copyright Lenovo 2011 Contents Appendix A. Notices 109 Index Iv ThinkCentre User Guide Static electricity prevention Important safety informationService and upgrades Extension cords and related devices Power cords and power adaptersHeat and product ventilation Plugs and outletsExternal devices Operating environment Modem safety informationLaser compliance statement Power supply statementCleaning and maintenance ThinkCentre User Guide Product overview FeaturesConnectivity System management featuresInput/Output I/O features Preinstalled operating system Power supplySecurity features Preinstalled software programsSoftware provided by Lenovo SpecificationsSoftware overview Fingerprint Software Lenovo Solution CenterLenovo ThinkVantage Tools Lenovo WelcomeThinkVantage Rescue and Recovery Product RecoveryThinkVantage Password Manager ThinkVantage Power ManagerLocations ThinkVantage System UpdateAdobe Reader Antivirus software Front connector, control, and indicator locations Connector Description Locating connectors on the rear of your computerIf you use speech-recognition software Component locations Locating componentsSystem board part locations Locating parts on the system boardDrive bay locations Locating internal drivesMachine type and model label Machine type and model labelUsing Windows shortcut keys Using your computerFrequently asked questions Using the keyboardAbout your computer audio Using a fingerprint readerUsing the wheel mouse Adjusting audioAdding the volume icon to the taskbar Setting the volume from the desktopSetting the volume from Control Panel Using CDs and DVDsRecording a CD or DVD Playing a CD or DVDComfort Accessibility and comfortYou and your computer Arranging your workspaceElectrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchReplacement power cords Register your computer with LenovoThinkCentre User Guide Security Security featuresAttaching an integrated cable lock Using passwordsBios passwords Protecting data against viruses Windows passwordsConfiguring the fingerprint reader Using and understanding firewallsThinkCentre User Guide Handling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Installing external optionsOpening the computer cover Removing and reinstalling the front bezelRemoving the front bezel What to do next Accessing the system board components and drivesRemoving a memory module Installing or replacing a memory moduleOpening the retaining clips Installing or replacing a PCI cardRemoving a PCI card Installing the card reader Installing or replacing the card readerInstalling the card reader Installing the screw that secures the card reader Removing the screw that secures the card reader Replacing the card readerInstalling the card reader What to do next Replacing the batteryReplacing the hard disk drive Removing the old batteryRemoving the hard disk drive Installing the hard disk drive Pivoting the optical drive bay Replacing the optical driveRemoving the old optical drive Installing a new optical drive Replacing the heat sink and fan assemblyScrews that secure the heat sink and fan assembly Removing the heat sink fan duct Installing the heat sink fan duct Replacing the power supply assemblyInstalling or replacing hardware Removing the heat sink fan duct Power connectors on the system board Installing the power supply assembly What to do next Replacing the microprocessorAccessing the microprocessor Installing or replacing hardware Removing the front audio and USB assembly Replacing the front audio and USB assemblyReplacing the system fan Removing the system fan Removing the front bezel Replacing the internal speakerRemoving the cover presence switch Removing the internal speaker Installing the new internal speaker Replacing the keyboard or mouse Reinstalling the cover presence switchObtaining device drivers Completing the parts replacementCreating recovery media Recovery informationCreating and using recovery media Performing a backup operation Using recovery mediaPerforming backup and recovery operations Click the Restore your system from a backup icon Performing a recovery operationUsing the Rescue and Recovery workspace Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Solving recovery problems Reinstalling software programsReinstalling device drivers Recovery information ThinkCentre User Guide Viewing and changing settings Using the Setup Utility programStarting the Setup Utility program Hard Disk Password Password considerationsPower-On Password Administrator PasswordEnabling or disabling a device Erasing lost or forgotten passwords clearing CmosSelecting or changing the startup device sequence Enabling ErP compliance modeSelecting a startup device Selecting a temporary startup deviceExiting the Setup Utility program ThinkCentre User Guide Updating system programs Using system programsUpdating flashing the Bios from a disc Click Downloads and drivers Updating flashing the Bios from your operating systemRecovering from a POST/BIOS update failure Getting the latest device drivers for your computer Preventing problemsUsing System Update Keeping your computer currentBasics Cleaning and maintenanceOptical mouse Cleaning your computerComputer KeyboardMoving your computer Good maintenance practicesCleaning a glass-screen surface Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting Troubleshooting procedureNo audio in Windows Audio problemsNo audio in DOS applications or games CD problemsSound comes from one external speaker only Black screen instead of DVD video DVD problemsCD or DVD does not work Invalid disc or no disc found message DVD movie will not playNo audio or intermittent audio while playing DVD movie Playback is very slow or choppyAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems Pointer on the screen does not move smoothly with the mouse Monitor problemsWireless keyboard does not work Mouse or pointing device does not workImage appears to be flickering Wrong characters appear on the screenImage is discolored Networking problemsEthernet problems Adapter stops working for no apparent reason Wake on LAN feature is not workingYour computer cannot connect to the network Click Start Control Panel Click Hardware and SoundBluetooth problems Wireless LAN problemWireless WAN problem An option that previously worked does not work now Option problemsAn option that was just installed does not work Sound does not come from the Bluetooth headphoneClick Start Computer Performance and lockup problemsClick Disk Cleanup Insufficient free hard disk drive spaceInsufficient memory Printer problemsExcessive number of fragmented files Software does not work as expected Serial port problemsSoftware problems Diagnostic programs USB problemsPC-Doctor for DOS Lenovo Solution CenterLenovo ThinkVantage Toolbox Running the diagnostic program from a diagnostic disc Creating a diagnostic discThinkCentre User Guide Getting information, help, and service Lenovo Support Web site Help and serviceUsing the documentation and diagnostic program Calling for servicePurchasing additional services Using other servicesThinkCentre User Guide 109 Appendix A. NoticesTrademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Television output noticeIndustry Canada Class B emission compliance statement Additional regulatory information ThinkCentre User Guide 115 Appendix C. Weee and recycling informationImportant Weee Information Recycling informationRecycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre User Guide 119 China RoHS Turkish RoHSUkraine RoHS India RoHS 121 IndexPower supply assembly Rescue and Recovery 123 ThinkCentre User Guide Page 1P0B07098