Lenovo 3000 V200 manual

Lenovo 3000 V200

Service and Troubleshooting Guide

Contents

Main Page Page Page Contents Copyright Lenovo 2007 Page Read first Copyright Lenovo 2007 vi Read first vii Page Chapter 1. Finding information This guide and other publications Copyright Lenovo 2007 Finding information with the Lenovo Care button 2 Finding information Chapter 2. Caring for your computer Copyright Lenovo 2007 Important tips Be careful about where and how you work Be gentle with your computer 4 Carry your computer properly Handle storage media and drives properly Caring for your computer Take care in setting passwords Chapter 2. Caring for your computer 5 Other important tips Cleaning the cover of your computer 6 Cleaning your computer keyboard Cleaning your computer display Care for the fingerprint reader Chapter 2. Caring for your computer 7 Page Chapter 3. Solving computer problems Copyright Lenovo 2007 Frequently asked questions 10 Solving computer problems Diagnosing problems Chapter 3. Solving computer problems test log so that you can rapidly provide information to the help technician. Troubleshooting Error messages Solving computer problems 12 Code Message Description 0280 Previous boot incomplete - Default configuration used Chapter 3. Solving computer problems 13 Memory size found by POST differed from CMOS. 02B0 02B1 Diskette drive A error Diskette drive B error ServerBIOS2 test error: Fail-Safe Timer takes too long. N/A Device Address Conflict Solving computer problems 14 Errors without messages Chapter 3. Solving computer problems 15 A password problem 16 Keyboard problems Sleep or hibernation problems Solving computer problems Chapter 3. Solving computer problems 17 Computer screen problems Problem: The screen is blank. Solution: 18 Solving computer problems Chapter 3. Solving computer problems 19 Battery problems 20 Solving computer problems A hard disk drive problem Chapter 3. Solving computer problems 21 A startup problem A fingerprint authentication problem Other problems Solving computer problems 22 Chapter 4. Recovery options Using Rescue and Recovery Copyright Lenovo 2007 Restoring factory contents Recovering data 24 Recovery options Chapter 5. Upgrading and replacing devices Replacing the battery Copyright Lenovo 2007 Important Read Safety and Warranty Guide before replacing the battery. 5. Install a fully charged battery 1. Upgrading the hard disk drive Important Read Safety and Warranty Guide before replacing the hard disk drive. 26 Replacing the battery Chapter 5. Upgrading and replacing devices 27 5. Disconnect the hard disk drive and remove it by pulling out the tab3. Upgrading the hard disk drive 28 2 1 Chapter 5. Upgrading and replacing devices 29 Important Read Safety and Warranty Guide before replacing memory. Replacing memory 30 Chapter 5. Upgrading and replacing devices 31 Replacing memory 32 Chapter 6. Getting help and service Getting help and service Copyright Lenovo 2007 Getting help on the Web Calling the Customer Support Center Getting help and service 34 Getting help around the world Chapter 6. Getting help and service 35 Worldwide telephone list Getting help and service 36 Page Getting help and service 38 Appendix A. Warranty information Copyright Lenovo 2007 Machine Type Country or Region of Purchase Warranty period Types of Warranty Service 0764 US, Canada, Mexico, Brazil, Australia, Japan Parts and Labor - 1 year Battery pack - 1 year 40 Appendix B. Customer Replaceable Units (CRUs) Copyright Lenovo 2007 42 Troubleshooting Guide X X X Setup Instructions Access Help Appendix C. Features and specifications Copyright Lenovo 2007 Features Specifications 44 Features Specifications Appendix C. Features and specifications 45 Page Appendix D. Notices Notices Copyright Lenovo 2007 Electronic emissions notices The following information refers to Lenovo 3000 V200, machine type 0764. 48 Federal Communications Commission (FCC) Statement Industry Canada Class B emission compliance statement Appendix D. Notices 49 This Class B digital apparatus complies with Canadian ICES-003. Avis de conformit la rglementation dIndustrie Canada European Union EMC Directive conformance statement Japanese VCCI Class B statement EU WEEE Statements 50 Notice for users in the U.S.A. IBM Lotus Software Offer Appendix D. Notices 51 52 Trademarks Page Index A B C D