Lenovo 3000 V200 manual Password problem, Keyboard problems, Sleep or hibernation problems

Solving computer problems

A password problem

Problem: I forgot my password.

Solution:

vIf you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled.

vIf you forgot your HDD password, Lenovo authorized servicer can not reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

vIf you forget your supervisor password, Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Keyboard problems

Problem: A number appears when you type a letter.

Solution: The numeric lock function is on. To disable it, press Fn+Delete.

Problem: All or some of the keys on the external numeric keypad do not work.

Solution: Make sure that the external numeric keypad is correctly connected to the computer.

Sleep or hibernation problems

Problem: The computer enters sleep mode unexpectedly.

Solution: If the processor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the processor and other internal components. Check the settings for sleep mode.

16Lenovo 3000 V200 Service and Troubleshooting Guide