
Table 2-3  Error Symptoms List (Continued)
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
| Error Symptoms | Action/FRU | 
| 
 | 
 | 
| System works but fails to | Enter BIOS Setup and load | 
| enter power saving mode | default settings. | 
| when the Power | In Windows 2000, check | 
| Management Mode is set to | settings in Power | 
| [Enabled], and power | Management Property of | 
| saving timer set in BIOS has | Control Panel. | 
| elapsed. | Reload software from | 
| 
 | |
| 
 | Recovery CD. | 
| 
 | 
 | 
| System hangs before | See “Index of Symptoms, | 
| system boot. | Messages, Error Codes, or | 
| 
 | Beeps” on page 36. | 
| 
 | See “Undetermined | 
| 
 | Problems” on page 72 | 
| 
 | 
 | 
| System hangs after system | Execute a system test | 
| boot. | (“Diagnostics/Run Normal | 
| 
 | Test” in  | 
| 
 | diagnostics program) and | 
| 
 | set it to stop at “Halt on | 
| 
 | Error” to see the potential | 
| 
 | cause of the problem. | 
| 
 | “Undetermined Problems” | 
| 
 | on page 72. | 
| 
 | 
 | 
| Blinking cursor only; system | See “Start” on page 31. | 
| does not work. | Diskette/IDE drive | 
| 
 | connection/cables | 
| 
 | Diskette/IDE disk drives | 
| 
 | See “Undetermined | 
| 
 | Problems” on page 72 | 
| 
 | System board | 
| 
 | 
 | 
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
| Hard disk drive test failed. | Enter BIOS Setup and Load | 
| 
 | default settings. | 
| 
 | Hard disk drive cable. | 
| 
 | Hard disk drive. | 
| 
 | System board. | 
| 
 | 
 | 
Check Procedures 49
