Table 2-3 Error Symptoms List (Continued)
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Error Symptoms | Action/FRU |
|
|
System works but fails to | Enter BIOS Setup and load |
enter power saving mode | default settings. |
when the Power | In Windows 2000, check |
Management Mode is set to | settings in Power |
[Enabled], and power | Management Property of |
saving timer set in BIOS has | Control Panel. |
elapsed. | Reload software from |
| |
| Recovery CD. |
|
|
System hangs before | See “Index of Symptoms, |
system boot. | Messages, Error Codes, or |
| Beeps” on page 36. |
| See “Undetermined |
| Problems” on page 72 |
|
|
System hangs after system | Execute a system test |
boot. | (“Diagnostics/Run Normal |
| Test” in |
| diagnostics program) and |
| set it to stop at “Halt on |
| Error” to see the potential |
| cause of the problem. |
| “Undetermined Problems” |
| on page 72. |
|
|
Blinking cursor only; system | See “Start” on page 31. |
does not work. | Diskette/IDE drive |
| connection/cables |
| Diskette/IDE disk drives |
| See “Undetermined |
| Problems” on page 72 |
| System board |
|
|
Hard Disk Drive
NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
Hard disk drive test failed. | Enter BIOS Setup and Load |
| default settings. |
| Hard disk drive cable. |
| Hard disk drive. |
| System board. |
|
|
Check Procedures 49
