Using the Diagnostic CD | IBM 6645, 6644, 6646 instruction

Diagnostic CD

IMPORTANT: This manual is intended to test the IBM 6644/6645/6646 machine type only. Testing devices which are not included with the original product package, including other IBM products, prototype cards, or modifying hardware settings may give false errors and invalid system responses. The diagnostics not specifically made for this model may also report incorrect errors and information.

NOTE: Didgnostics will be included on the Recovery CD 1.

This version of PC-Doctor diagnostics program, developed by PC Doctor for IBM, is the primary method of testing the computer. You can use it to test the IBM components of the system and some external devices. The amount of time required to test components depends on the number of components installed and selected. The more devices you have attached to your system and selected in PC-Doctor, the longer the testing will take.

NOTE: The diagnostics program for Type 6644/6645/ 6646 are the same.

Using the Diagnostic CD

1.Power-off the system unit.

2.Insert diagnostic CD in drive A.

3.Power-on the system unit.

NOTE: Do not press F1 during POST. If any POST errors appear after POST, make a note of the errors.

4.DOS should load. During boot, verify that each driver loads successfully. For drivers that do not load successfully, verify that the device driver is associated with it and is installed properly.

5.Diagnostics program (PC-Doctor) will load, then follow the screen instructions to operate.

NOTE: You will not be able to use the USB mouse with the DOS diagnostics. Use the keyboard to work with the diagnostic menus.

Diagnostic Aids 79

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IBM 6645, 6644, 6646 manual Using the Diagnostic CD

Contents

6644/6645/6646 Hardware Maintenance Service for Service Level aPage Contents Parts/Test Point Locations Check ProceduresDiagnostic Aids Repair Information Safety Inspection Guide 119 Parts Catalog 121Appendix A. FRU Number List 133 Index 137 Page Voltage Supply Range Voltage Switch Setting Voltage Supply Switch Settings To Connect To Disconnect Safety Information Do not Para Desconectar Para Conectar Cuidado XII Page XIV Page XVI Connexion Déconnexion Xviii Vorsicht Kabel anschließen Kabel lösen Achtung Vorsicht Pericolo Per collegare Per scollegare Attenzione Xxiv Page Xxvi Instrucciones de Conexión Desconexión Peligro Xxviii Page Laser Compliance Statement HelpCenter Trademarks Preface Introduction Product Overview General Information Introduction Memory Product OverviewProcessors Machine Type Processors Machine Type 6645/6646 Multimedia External PortsHard Disk Drive CD-ROM Drive Keyboard Power ManagementPower Supply Internal Cabling Interface Hardware Interfaces Cmos Reset Power-On Password Flash Bios Update Procedure BIOS-contained Model Number and Serial Number Press Y, then press Enter. When the screen showsPress Y, then press Enter IBM Desktop System HMM When the screen shows Bios Configuration/Setup Utility Working with the Setup MenusStarting the Configuration/Setup Utility Keys Function Changing Parameter Settings Save Settings Restore SettingsLoading Default Settings Viewing System Information, and Product Data Exiting Setup USB Boot device Video SetupDevices and I/O ports IDE Hard Disk Drive IDE Drive SetupPalette Snooping Video Interrupt Audio Setup IDE CD-ROM DriveAudio Support Network Setup Startup OptionsStartup Sequence Error Startup Sequence Power-On Self TestPower-On Logos Automatics Power-on Startup Sequence System Security Remote Administration Power-On passwordSecurity Profile by Device Changing the Power-On Password Enter Setup Key in your current password when promptedDelete Power-On Password Asset ID Advanced SetupAdministrator Password Adapter ROM Security Wake on LAN PCI ControlPlug and Play Control Plug and Play Operating System Processor Control Acpi Bios IRQ Environment SpecificationsDimension width x depth x height Weight Operating Requirements Check Procedures Introduction Start Important The drives in the system you are Check Procedures Read the Following Page 007 005 009 Index of Symptoms, Messages, Error Codes, or Beeps Page Bios Error Codes Action/FRU Messages Post Error Codes and Messages List Bios ROM Post Error Codes and Messages List Dimm ROM Post Error Codes and Messages List Post Error Codes and Messages List Bios Error Beeps Action/FRU Bios Error Beeps List Dimm Bios Error Beeps List Error Symptoms List Error Symptoms Action/FRU Processor / Processor FanSystem Board and Memory Hard Disk Drive Error Symptoms Action/FRU CD-ROM Drive CNN1 Error Symptoms List Error Symptoms Action/FRU Real-Time Clock Video and MonitorUSB Ports Some or all keys on Keyboard on Keyboard do not work Other Problems Factory-Installed Storage Devices Troubleshooting Select Utility from the menu 003 005 Page 004 Audio Not Supported by Diagnostics ProgramEnsure that Windows 2000 is properly installed End Perform the following under Windows Check Procedures 006 Select Settings, then select Control Panel 008 CD-ROM Drive Try reading the CD with a known good CD-ROM driveReplace system board IBM Desktop System HMM Replace CD-ROM drive End Check Procedures Follow the screen instructions to run the Memory test Memory 002 Keyboard Mouse is functioned normally End MouseTest right left button and check if right left button works Test mouse cursor movement 011 Try with a known good mouse010 Replace the mouse End Disconnect the power cord from the back of the system unit Power Supply Pin power connector IDE power connector Replace the on/off switch cable assemblyReplace the power supply End Check Procedures Is the Screen READABLE? YES, Read AHEAD. NO, GO to Step Monitor Is the Screen Still not READABLE? Dimm Undetermined ProblemsPage IBM Desktop System HMM Diagnostic Aids Introduction Power-On Self Test Page Using the Diagnostic CD Diagnostic CD Using Diagnostic Program from Recovery CD Main Menu Selections Submenu Selections Diagnostics Program Features Diagnostic Program Main Menu Selections Repair Information System Board System Backup Battery Removals and Replacements Cover Processor and Fansink Page IBM Desktop System HMM Memory Dimm Adapter Card Internal Speaker USB Port CD-ROM Drive Page Hard Disk Drive Page Power Supply Power Button/Indicator LED and Cable System Board System Backup Battery Handling ESD-Sensitive Parts Software Recovery Procedure Introduction 104 Parts/Test Point Locations Introduction System Board Jumpers Connectors System Board Jumper SettingsJumper/Settings Function Connector Function Connect to System Board Connector Functions Pin Voltage Cable Color Power Supply Connectors and VoltagesPower supply Pin Power Connector Pin-hole side view Power Supply Output Pin Assignment +5Vdc Green Ground Black No connect Red Network Cards In. Hard Disk Drive Jumper Settings J50 Description Maxtor Hard Disk Maxtor Hard Disk Drive Jumper SettingsPage BTC Lite-on CD-ROM Front Panel Introduction CD-ROM Drive Rear Panel Connectors and Jumpers CD-ROM Drive Rear Panel Connectors and JumpersFunction Connect to Dimm Configurations Pin Signal Name System Board Connector Pin SignalsMonitor Port Signals IDE Cable Connector Signals IBM Desktop System HMM General Guidelines 120 Safety Inspection Guide Safety Inspection Guide General Guidelines Parts Catalog Country Language Version Abbreviations Assembly 1a System Unit- Interior System Assembly Index Number 6644 6645 6646 Bezel Blank Assembly 1b System Unit Exterior Assembly 2 Hard Drive Assembly 3 CD-ROM Drive Assembly 4 Power Cord ANZ US/CAN/ANZ Assembly 5 Keyboard and Mouse IBM Desktop System HMM FRU Number Asm-Index FRU Number List 1a-2 123 FRU Number List IBM Desktop System HMM Index Audio Check Procedure Audio Setup Pbsram Page