IBM 6644, 6645, 6646 manual 003, Select Utility from the menu

NOTE: If you cannot access the hard disk drive or load a CD from the CD-ROM drive, make sure that the BIOS Setup Utility has the startup sequence set with CD ROM and hard disk drives.

001 - START

•Insert the diagnostics program CD into the CD- ROM drive.

•Power-off then power-on the system unit.

002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS OCCUR? (YES, READ AHEAD. NO, GO TO STEP 003)

•Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 36.

•End.

003 -

•Select Utility from the menu.

•Select and execute Tech Support Form from the menu to generate a system configuration report.

•Compare the system configuration list with the actual devices installed in system.

NOTE: If necessary, remove the cover and visually compare the devices installed in the system unit to those shown in the Tech Support Form.

004 - IF THE NUMBER OF HARD DISK OR CD- ROM DRIVE IS NOT CORRECT, READ AHEAD; OR GO TO STEP 005.

•Check the cable installation of all disk drives. (See “System Board Jumpers and Connectors” on page 105)

-IDE Primary Channel Master and Slave Drives should be connected to the system board con- nector CN8.

-IDE Secondary Channel Master and Slave Drives should be connected to the system board connector CN7.

56 IBM Desktop System HMM