004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 005)
•Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 36.
•End.
005 -
•If the keyboard responds incorrectly, go to “Keyboard” on page 65.
•If monitor problems appear, such as jittering, shifting, or being out of focus, go to “Monitor” on page 70.
006 - DOES THE SYSTEM CONFIGURATION REPORT CORRECTLY IDENTIFY THE DEVICES INSTALLED IN SYSTEM? (YES, READ AHEAD. NO, GO TO STEP 007.)
•Select Diagnostics from the diagnostics program menu.
•Select and execute Run Normal Test. - Go to step 008.
007 -
•The system configuration report shows only those devices supported by the diagnostics CD.
•If a device is missing from the list and is not factory installed, refer to the service manual provided for that device.
008 - DO THE DIAGNOSTICS FINISH WITHOUT ANY ERRORS? (YES, READ AHEAD. NO, GO TO STEP 009.)
•If the Diagnostics \ Run Normal Test did not detect a failure but the system still indicates a failure:
-Check all adapter card jumper settings.
-Check all adapter card switch settings.
-Check all adapter card cables and connectors. Make sure that all of the above are set correctly and show the correct voltages and continuity. Re- place any defective cables or adapter cards. See “Parts/Test Point Locations” on page 103.
-Run the Diagnostics \ Run Normal Test again.
34 IBM Desktop System HMM
