Table 2-3 Error Symptoms List (Continued)

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.

Error Symptoms

Action/FRU

 

 

Real-Time Clock

 

 

Real-time clock is

Ensure that the information

inaccurate.

in the Date and Time of

 

BIOS Setup is set correctly.

 

See “Date and Time” on

 

page 21.

 

Load default settings.

 

CMOS battery.

 

System board

 

 

Video and Monitor

Video memory test failed.

Remove all non factory-

Video adapter failed.

installed cards.

 

Load default settings

 

(if screen is readable).

 

System board

 

 

Display problem:

Monitor signal connection/

- Incorrect colors

cable.

- No high intensity

Monitor

- Missing, broken, or

System board

incorrect characters

 

- Blank monitor(dark)

 

- Blank monitor(bright)

 

- Distorted image

 

- Unreadable monitor

 

- Other monitor problems

 

 

 

Display changing colors.

Monitor signal connection/

 

cable

 

Monitor

 

System board

 

 

Display problem not listed

“Monitor” on page 70.

above (including blank or

Load default settings

illegible monitor).

(if screen is readable).

 

System board

 

 

USB Ports

NOTE: Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any USB ports problems. Remove all external USB hubs.

52 IBM Desktop System HMM

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IBM 6645, 6644, 6646 manual Error Symptoms Action/FRU Real-Time Clock, Video and Monitor, USB Ports