L You did not program your remote access code into your unit

 

9. Help

 

 

Problem

Cause & Solution

I cannot retrieve recorded

L You did not program your remote access code into your unit

voice messages on the

correctly. Program the same code that is programmed on the

answering machine from

answering machine on the unit with feature #322 (page 62).

a remote location.

 

 

 

I pressed the remote

L The code may include “#” which is used for certain features

access code to access the

provided by telephone companies. Change the code on the

answering machine

answering machine to another number which does not include “#”.

remotely, but the line was

Also change the code of the unit with feature #322 (page 62).

disconnected.

 

 

 

Callers complain that they

L There is no room left in memory of your answering machine to

cannot send a document.

record voice messages. See the operating instructions of the

 

answering machine and erase unnecessary messages.

 

L You set the answering machine to only give a greeting message.

 

 

9.3.7 Multi-Function Station

 

 

Problem

Cause & Solution

I cannot recognize the last

L Put the cursor on the line between the buttons. The cursor changes

part of an item in the list of

shape and you can expand the area by dragging or double-clicking.

the [One Touch],

 

[Directory], [Journal] or

 

[Caller ID] when using

 

Remote Control.

 

 

 

I cannot scan.

L When scanning at a high resolution, a large amount of available

 

memory is required. If your computer warns of insufficient memory,

 

close other applications and try again.

 

L The unit is in use. Try again later.

 

L There is not enough space on the hard disk. Delete unnecessary

 

files and try again.

 

L Restart the computer, and try again.

 

L Check the connection between the computer and the unit (page

 

47).

 

L You attempted to scan a document longer than the paper size

 

which you set. Change the setting or divide the document into the

 

appropriate paper size, and try again.

 

L If you use the Fast User Switching feature in Windows XP, make

 

sure no other users are logged in to your computer.

 

 

The document is not fed

L Remove the document in the auto document feeder and re-insert it.

into the unit.

 

 

 

Even after clicking

L Please wait. It may take a while for the cancel request to be

[Cancel], scanning

accepted.

continues.

 

 

 

I cannot find the unit as

L The unit will be displayed after the printer driver has been installed.

the target device from the

 

list when using PC FAX

 

and Remote Control.

 

 

 

A printing error occurred

L The printer driver is used for PC FAX and Remote Control. The

while using PC FAX and

transmission error will be displayed as the printing error.

Remote Control.

 

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FLB851 Multi-Function Station, L You did not program your remote access code into your unit, disconnected