Panasonic KX-FLB851 Error messages - Display, “Call Service”, “Carriage Error”, “Change Drum”

9. Help

9.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display	Cause & Solution
“CALL SERVICE”	L There is something wrong with the unit. Contact our service
	personnel.
“CARRIAGE ERROR”	L There is something wrong with the carriage sensor. Contact our
	service personnel.
“CHANGE DRUM”	L There is something wrong with the drum unit. Replace the drum
“CHANGE SUPPLIES”	unit and the toner cartridge (page 79).
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the
	document. If misfeeding occurs frequently, clean the document
	feeder rollers (page 90) and try again.
“CHECK DRUM”	L The drum unit is not inserted properly. Re-insert it correctly (page
	12).
“CHECK INSTALL	L The input tray is not inserted correctly. Pull the input tray out, then
INPUT TRAY #1”	re-insert it.
	Note:
	L “#1”: Paper input tray
	L “#3”: Optional input tray
“CHECK MEMORY”	L The memory (telephone numbers, parameters, etc.) has been
	erased. Re-program.
“CHECK PICK UP	L Recording paper was not fed into the unit properly. Re-insert the
INPUT TRAY #1”	recording paper (page 84, 85).
	L The cover at the left side of the optional input tray is open. Close it.
	Note:
	L “#1”: Paper input tray
	L “#2”: Multi-purpose input tray
	L “#3”: Optional input tray
“CLOSE ADF COVER”	L The ADF cover is open. Close it.
“DIRECTORY FULL”	L There is no space to store new items in navigator directory. Erase
	unnecessary items (page 30).
“DRUM LIFE LOW	L The drum life is near to an end. Replace the drum unit as soon as
REPLACE SOON”	possible (page 79).
“FAX IN MEMORY”	L The unit has a document in memory. See the other displayed
	message instructions to print out the document. For fax memory
	capacity, see page 92.
	L If you select the computer that will be used for receiving a fax in
	feature #443 (page 67), and feature #442 is set to “ALWAYS” (page
	65), check the connection between the computer and the unit.
“KEEP COPYING”	L Copying has stopped due to a lack of recording paper or paper
	being fully stacked on the output tray. See the other displayed
	message instructions to continue copying.

70For assistance, please visit http://www.panasonic.com/consumersupport