Panasonic KX-FLB851 Fax - sending, Fax - receiving, I cannot operate the help, overseas, document

9. Help

Problem	Cause & Solution
I cannot operate the help	L The unit is set to the scan mode. Press {COPY} or {FAX} to switch
function, adjust volumes	to the copy mode or fax mode. If you still have this problem, contact
or program the features.	our service personnel.
9.3.3 Fax – sending
Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the [EXT] jack on the unit.
	Connect to the [LINE] jack (page 19).
	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
	L The other party’s machine is not a fax machine. Check with the
	other party.
	L The other party’s fax machine failed to answer the fax
	automatically. Send the fax manually (page 26).
I cannot send a fax	L Use the overseas transmission mode (feature #411 on page 63).
overseas.	L Add two pauses at the end of the telephone number or dial
	manually.
The other party complains	L If your line has special telephone services such as call waiting, the
that letters on their	service may have been activated during fax transmission. Connect
received document are	the unit to a line that does not have these services.
distorted.	L Another telephone on the same line is off the hook. Hang up the
	extension telephone and try again.
The other party complains	L Try copying the document. If the copied image is clear, there may
that letters on their	be something wrong with the other party’s machine.
received document are	L The original document is too dark or too light. Change the contrast
not clear.	setting by pressing {CONTRAST}, then {V} or {^}, and try again.
The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them
that black lines, white	(page 86, 90). Please do not insert a document before correction
lines or smudges appear	fluid has dried completely.
on their received
document.
9.3.4 Fax – receiving
Problem	Cause & Solution
I cannot receive	L You may have subscribed to a voice mail service due to service
documents.	packs offered by your telephone company. Fax reception may not
	be possible when voice mail is activated so we recommend you to:
	– contact your telephone company and request to deactivate
	voice mail service, or
	– subscribe to a Distinctive Ring service (page 41).
	L The telephone line cord is connected to the [EXT] jack on the unit.
	Connect to the [LINE] jack (page 19).

74For assistance, please visit http://www.panasonic.com/consumersupport