Actions:
•Tryanothercable.
•Makesurethatthelinkpartnerissettoauto-negotiate.
•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
AwirelessLANproblem
Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.
Actions:
•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver
versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmele.
•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.
•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe
Windowsnoticationarea.
Note:OntheWindows7operatingsystem,clickShowhiddeniconsintheWindowsnotication
area.TheAccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheHelpin
AccessConnections.
•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis
case-sensitiveinformation.
AwirelessWANproblem
Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.
Action:TheWANcardisnotsupportedonthiscomputer.Removeit.
Note:SomecomputermodelsdonothaveawirelessWAN.
Bluetoothproblems
ForBluetoothproblems,selectyoursymptomfromthefollowinglist:
•“SounddoesnotcomefromtheBluetoothheadphone”onpage102
•“PIMitemssentfr omtheWindows7oper atingsystemcannotbereceivedcorrectly”onpage103
SounddoesnotcomefromtheBluetoothheadphone
Symptom:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeaker
eventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpentheControlPanelbyclickingStart➙ControlPanel.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.If
youareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
102ThinkCentreUserGuide