Chapter 11. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

To access the Lenovo ThinkVantage Tools program, click Start All Programs Lenovo ThinkVantage Tools.

Lenovo Welcome

The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer.

Help and Support

The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft, such as updating drivers, accessing ThinkVantage Technologies, and accessing user manuals.

To access the Windows Help and Support information system, click Start Help and Support.

Safety and Warranty

The ThinkCentre Safety, Warranty, and Setup Guide that is provided with your computer contains information on safety, setup, warranty, and notices. Read and understand all safety information before using this product.

Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following:

Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

Purchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations.

Purchase upgrades and extended hardware repair services.

Download the latest device drivers and software updates for your computer model.

Access the online manuals for your products.

Access the Lenovo Limited Warranty.

Access troubleshooting and support information for your computer model and other supported products.

Find the service and support phone numbers for your country or region.

Find a Service Provider located near you.

© Copyright Lenovo 2012

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Lenovo 3280, 3281, 3297, 3305, 3296, 3298, 3292, 3291, 3294, 3293, 3311, 3314, 3309, 3312, 3313 Getting information, help, and service

3293, 3280, 3292, 3309, 3291 specifications

The Lenovo 3294, 3314, 3311, 3297, and 3298 series are designed to cater to various user preferences, providing innovative technology and diverse features suitable for different environments, whether for personal use, education, or business.

The Lenovo 3294 model stands out with its compact design, making it perfect for users seeking a portable solution. It typically comes equipped with a robust processor, ensuring efficient performance for everyday tasks like browsing, document editing, and multimedia consumption. A notable feature in this model is its energy-efficient display, providing vibrant visuals and extending battery life, making it an ideal companion for on-the-go professionals.

The Lenovo 3314 introduces enhanced connectivity options, including multiple USB ports and HDMI output, allowing seamless connection to external devices such as projectors and additional monitors. This model emphasizes user ergonomics, often featuring a backlit keyboard and precision touchpad, which enhance the typing experience and improve productivity, especially in low-light conditions.

Meanwhile, the Lenovo 3311 focuses on multimedia capabilities with improved audio systems, providing an immersive experience whether for gaming, watching movies, or listening to music. It also showcases advanced thermal management technology, ensuring that the system remains cool during heavy usage, thus enhancing performance and longevity.

The Lenovo 3297 and 3298 are geared towards enterprise users, featuring enhanced security options such as fingerprint readers and Trusted Platform Module (TPM) for data protection. These models often include robust processors suitable for heavier computational tasks, making them perfect for business applications. Additionally, larger storage options ensure that users have ample space for their files, whether for applications or multimedia content.

All models share certain characteristics, such as reliable build quality and Lenovo's commitment to customer satisfaction. They often come pre-loaded with Lenovo Vantage, a user-friendly application that helps manage system settings, updates, and warranty information effortlessly.

In conclusion, the Lenovo 3294, 3314, 3311, 3297, and 3298 series have been tailored to meet specific user needs, whether it be for performance, portability, or multimedia capabilities. With their innovative features and technologies, these models represent Lenovo's dedication to providing high-quality devices for a diverse range of applications. Whether for casual use, education, or business, there is a suitable option within this versatile lineup.