Appendix B. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/think/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

vOption name

vOption number

vProof of purchase

vComputer manufacturer, model, serial number, and manual

vExact wording of the error message (if any)

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For a list of Service and Support phone numbers, see “Worldwide telephone list” on page D-14.Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list. If the number for your country or region is not listed, contact your reseller or Lenovo marketing representative.

© Lenovo 2006. Portions © IBM Corp. 2003.

B-1

Page 44 Page 46
Page 45
Image 45
Lenovo 40Y8699 manual Appendix B. Service and Support, Online technical support, Telephone technical support
Page 44 Page 46

40Y8699 specifications

The Lenovo 40Y8699 is a high-performance battery designed specifically for Lenovo ThinkPad laptops. This product has garnered attention for its reliability, efficiency, and compatibility with various ThinkPad models, making it an essential accessory for both professionals and casual users who rely on their laptops for extended periods.

One of the standout features of the Lenovo 40Y8699 is its impressive energy capacity. With a 6-cell lithium-ion design, this battery offers substantial power that allows users to enjoy longer hours of productivity without the constant need for recharging. This is particularly beneficial for business professionals, students, and anyone who frequently finds themselves working on the go.

The battery technology used in the Lenovo 40Y8699 also plays a crucial role in its performance. The lithium-ion chemistry is known for its lightweight and compact nature, alongside its ability to hold a charge for extended periods. This means that users can count on the Lenovo 40Y8699 to provide reliable power in demanding situations, such as during long flights or important meetings away from a power source.

Another notable characteristic of the Lenovo 40Y8699 is its smart battery technology. This feature allows the battery to communicate with the laptop's power management system, ensuring optimal performance and preventing overcharging. The built-in safety mechanisms help protect against overheating and short-circuiting, further enhancing the user experience and providing peace of mind.

The Lenovo 40Y8699 is compatible with various Lenovo ThinkPad models, making it a versatile choice for users with multiple devices. It is essential to check compatibility before purchasing to ensure it fits seamlessly into your specific laptop model. Replacing the battery is straightforward, allowing users to quickly regain the extended runtime they need.

In summary, the Lenovo 40Y8699 is an exceptional battery offering superior power, advanced lithium-ion technology, and compatibility with a broad range of ThinkPad laptops. Its ability to deliver extended usage times while incorporating smart technology for safety and efficiency makes it an invaluable tool for anyone looking to enhance their mobile computing experience. As users continue to demand more from their laptops, the Lenovo 40Y8699 stands out as a reliable choice for powering their devices effectively.
Top Page Image Contents