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Lenovo 59373006, 59373026 „ Lenovo OneKey Recovery system, „ BIOS setup utility, Troubleshooting

Models: 59373026 59373006

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Chapter 4. Troubleshooting

Lenovo OneKey Recovery system

Where are the recovery discs?

Your computer did not come with recovery discs. Use the Lenovo OneKey Recovery system if you need to restore the system to its factory status.

What can I do if the back-up process fails?

If you can start the backup but it fails during the back-up process, try the following steps:

1Close all open programs, and then restart the back-up process.

2Check to see if the destination media is damaged. Select another path and then try again.

When do I need to restore the system to its factory status?

Use this feature when the operating system fails to start up. If there is critical data on the system partition, back it up before starting recovery.

BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

1Shut down the computer.

2Press the Novo button and then select BIOS Setup.

How can I change the boot mode?

There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI or Legacy Support on the boot menu.

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Lenovo 59373006 „ Lenovo OneKey Recovery system, „ BIOS setup utility, Troubleshooting, Where are the recovery discs?

Contents

Lenovo G400s/G405s/G400s Touch G500s/G505s/G500s Touch User GuideRegulatory Notice Second Edition August Copyright LenovoChapter 1. Getting to know your computer ContentsChapter 3. Lenovo OneKey Recovery system Chapter 4. TroubleshootingPage G400s/G405s Chapter 1. Getting to know your computerTop view „ G400s Touch Chapter 1. Getting to know your computerG500s/G505s Chapter 1. Getting to know your computerChapter 1. Getting to know your computer „ G500s TouchNote The dashed areas indicate internal parts f System status indicators g Built-in microphone h Touchpad b Wireless antennas c Computer displayMulti-touch display on select models d Power button e Novo button a IntegratedNumeric keypad G500s/G505s/G500s Touch „ Using the keyboardChapter 1. Getting to know your computer G400s/G405s/G400s Touch „ Keyboard function keysChapter 1. Getting to know your computer Fn + PgDn G400s Function key combinationsG500s/G505s/G500s Touch Fn + PgDn G500sb Ventilation slots Left-side viewc d e f c VGA port„ Connecting USB devices Chapter 1. Getting to know your computerEnabling Bluetooth and WLAN communications on your computer „ Connecting a Bluetooth deviceChapter 1. Getting to know your computer Connects to headsets Right-side viewc USB port Chapter 1. Getting to know your computerIndicator status indicatorsSymbol Front viewRemoving a memory card „ Using memory cards not suppliedInserting a memory card Chapter 1. Getting to know your computerBottom view „ G400s/G405s/G400s Touch„ G500s/G505s/G500s Touch b c dChapter 1. Getting to know your computer a Battery latch - manual b Battery packc Battery latch - spring loaded d Louvers e Speakers Allow air to enter the computer for cooling Provide audio outputOperating system interfaces Configuring the operating system for the first timeChapter 2. Starting to use Windows Start screenChapter 2. Starting to use Windows Search charmThe charms Start charm Settings charmShare charm Devices charmPutting the computer to sleep or shutting it down „ Putting your computer to sleepChapter 2. Starting to use Windows „ Shutting down the computer 2 Select Power → Shut downChapter 2. Starting to use Windows Frequently used gestures „ Multi-touch gesturesNumber Tasks performedFrequently used gestures Number of fingers usedChapter 2. Starting to use Windows Tasks performedTasks performed Chapter 2. Starting to use WindowsFrequently used gestures Number of fingers usedConnecting to a wireless network Connecting to a wireless networkEnabling wireless connection Chapter 2. Starting to use WindowsHelp and support Chapter 2. Starting to use Windows„ Backing up the system partition Chapter 3. Lenovo OneKey Recovery system2 Click System Backup „ RestoringChapter 3. Lenovo OneKey Recovery system Frequently asked questions Chapter 4. Troubleshooting„ Drivers and preinstalled software What safety precautions should I follow when using my computer?Chapter 4. Troubleshooting „ Lenovo OneKey Recovery system„ BIOS setup utility Where are the recovery discs?How can I contact the customer support center? When do I need to change the boot mode?„ Getting help Chapter 4. TroubleshootingDisplay problems TroubleshootingChapter 4. Troubleshooting Chapter 4. Troubleshooting BIOS password problems Sleep problemsDisplay panel problems Chapter 4. TroubleshootingA hard disk drive problem Chapter 4. Troubleshooting Sound problemsBattery problems OneKey Recovery system problemsChapter 4. Troubleshooting Other problems Replacing the battery Appendix. CRU instructionsAppendix. CRU instructions Replacing memorya a b a 0 Reinstall and tighten the screws A Reinstall the battery b aaAppendix. CRU instructions Appendix. CRU instructions 1 Turn the computer onReplacing the wireless LAN card Appendix. CRU instructions7 Take out the wireless LAN card c Appendix. CRU instructionsRemoving the optical disc drive Appendix. CRU instructionsTrademarks Page en-US Rev. CT01 Lenovo China