Chapter 4. Troubleshooting
Other problems
Your computer does not | • To turn off your computer, press and hold the power |
respond. | button for 4 seconds or more. If the computer still |
| does not respond, remove the AC power adapter. |
| • Your computer might lock when it enters sleep mode |
| during a communication operation. Disable the sleep |
| timer when you are working on the network. |
The computer does not start from a device you want.
The connected external device does not work.
•See the Boot menu of the BIOS setup utility. Make sure that the UEFI in the BIOS setup utility is set so that the computer starts from the device you want.
•Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the EFI list.
•While turned off, press the Novo button to select the device you want the computer to start from.
•Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer.
•When using a high power consumption external device such as an external USB optical disk drive, use an external device power adapter. Otherwise, the device may not be recognized, or system shut down may result.
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