Chapter 4. Troubleshooting
Sound problems
No sound can be heard from the speaker even when the volume is turned up.
•Make sure that:
-The Mute function is off.
-The combo audio jack is not used.
-The speaker is selected as the playback device.
Battery problems
Your computer shuts down before the battery status indicator shows empty.
Your computer operates after the battery status indi- cator shows empty.
The computer does not operate with a fully charged battery.
•Discharge and recharge the battery.
•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.
A hard disk drive problem
The hard disk drive does | • In the Boot menu in the BIOS setup utility, make sure |
not work. | that the hard disk drive is included in the EFI |
| correctly. |
OneKey Recovery system problems
Backup cannot be made.
Failure to restore the system partition to its factory default.
•You are not currently using a Windows operating system.
•There is not enough space to store the backed up data. You will need to free more hard disk space on your backup partition.
•The system partition, such as the partition size or the drive capacity has been modified.
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