Chapter 9. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.
Information resources
This section describes how to access useful resources relating to your computing needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide, the Hardware Installation and Replacement Guide is also available in the Online Books folder.
The Hardware Installation and Replacement Guide provides
To view a publication, click Start → All Programs → Online Books to open the online books list. Then,
http://www.lenovo.com
Notes:
1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.
2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support/
3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to: http://www.adobe.com and download the version you want to use.
Lenovo Care
Lenovo Care contains information sources and tools designed to make computing easier and secure.
Lenovo Care provides information about your computer and easy access to various technologies, such as:
vRescue and Recovery
vFactory Recovery
vSystem Update
Note: Lenovo Care technologies are only available on select Lenovo computers.
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