PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files created by both diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative. (The log file created by PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. This diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose your computer problem.

PC-Doctor for DOS

Depending upon your machine type and model, you might have either PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system. Use PC-Doctor for DOS if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic diskettes that you create. You can also run PC-Doctor for DOS from the Rescue and Recovery workspace.

Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you

are unable to run PC-Doctor for DOS from the Rescue and Recovery workspace.

If you installed IBM PC DOS, you can download PC-Doctor for DOS from the

Lenovo Web site at: www.lenovo.com/support.

1.Type your machine type and model number in the Enter a product number field.

2.Click Downloads and drivers in the Support & downloads left navigation.

3.Click PC-Doctor for DOS - Desktops.

4.Follow the instructions to download and install the software.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If your computer does not have a CD burner or you do not have Internet access, see “Creatingdiagnostic diskettes.”

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

Chapter 7. Troubleshooting and diagnostics 27

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Lenovo 6395, 6394, 6393, 6397, 6396 manual PC-Doctor for Windows, Click PC-Doctor for DOS Desktops

6396, 6397, 6393, 6394, 6395 specifications

Lenovo has consistently been at the forefront of technological innovation, and their 6396, 6395, 6393, 6394, and 6397 models showcase the company's commitment to delivering high-performance devices tailored for various user needs. These models serve as excellent examples of Lenovo's dedication to quality and versatility.

The Lenovo 6396 stands out with its powerful processing capabilities, equipped with cutting-edge multi-core processors that ensure seamless multitasking. Users can enjoy superior performance for demanding applications, making it an ideal choice for both professionals and gamers. Additionally, it boasts an advanced cooling system that helps maintain optimal temperatures during intensive tasks, enhancing longevity and reliability.

Similarly, the Lenovo 6395 offers significant advancements, particularly in its display technology. Featuring a vibrant Full HD screen, this model provides users with stunning visuals and vivid colors, perfect for media consumption and graphic design. Its anti-glare technology ensures comfortable viewing even in bright environments, catering to on-the-go professionals and students alike.

The Lenovo 6393 is designed with mobility in mind. Weighing less than many competitors, this model combines portability with performance. It supports fast charging and extended battery life, allowing users to work or play for hours without worrying about running out of power. Its robust build quality ensures it can withstand the rigors of daily use.

For those seeking a versatile device, the Lenovo 6394 offers a 2-in-1 design, enabling it to function seamlessly as both a laptop and a tablet. This flexibility is complemented by a touch-responsive display and a detachable keyboard, making it perfect for creative professionals who need to switch between modes efficiently.

Lastly, the Lenovo 6397 integrates advanced connectivity options, including Wi-Fi 6 and Bluetooth 5.0. These features ensure that users can connect to the internet and other devices with enhanced speed and stability, facilitating a smoother experience whether in a home office or a busy café.

In summary, the Lenovo 6396, 6395, 6393, 6394, and 6397 embody a blend of performance, portability, versatility, and connectivity. Each model is tailored to meet the needs of different users, from gamers and professionals to students and creative individuals. With Lenovo's commitment to innovation and quality, these devices are set to provide exceptional value in today's dynamic technology landscape.