2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.Follow the prompts on the screen. The computer will reboot.

6.When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

PC-Doctor for Windows PE

Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

6.Follow the instructions on the screen.

Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see “Creatingand using rescue media” on page 36.

Cleaning the mouse

This section provides instructions on how to clean an optical or non-optical mouse.

Optical mouse

An optical mouse uses a light-emitting diode (LED) and an optical sensor to navigate the pointer. If the pointer on the screen does not move smoothly with the optical mouse, you might need to clean the mouse. To clean the optical mouse:

1.Turn off your computer.

2.Disconnect the mouse cable from the computer.

3.Turn the mouse upside down to look at the lens.

a.If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab.

b.If there is debris in the lens, gently blow the debris away from the area.

4.Check the surface on which you are using the mouse. If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position.

Chapter 7. Troubleshooting and diagnostics 29

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Lenovo 6393, 6395, 6394, 6397, 6396 manual PC-Doctor for Windows PE, Cleaning the mouse, Optical mouse
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6396, 6397, 6393, 6394, 6395 specifications

Lenovo has consistently been at the forefront of technological innovation, and their 6396, 6395, 6393, 6394, and 6397 models showcase the company's commitment to delivering high-performance devices tailored for various user needs. These models serve as excellent examples of Lenovo's dedication to quality and versatility.

The Lenovo 6396 stands out with its powerful processing capabilities, equipped with cutting-edge multi-core processors that ensure seamless multitasking. Users can enjoy superior performance for demanding applications, making it an ideal choice for both professionals and gamers. Additionally, it boasts an advanced cooling system that helps maintain optimal temperatures during intensive tasks, enhancing longevity and reliability.

Similarly, the Lenovo 6395 offers significant advancements, particularly in its display technology. Featuring a vibrant Full HD screen, this model provides users with stunning visuals and vivid colors, perfect for media consumption and graphic design. Its anti-glare technology ensures comfortable viewing even in bright environments, catering to on-the-go professionals and students alike.

The Lenovo 6393 is designed with mobility in mind. Weighing less than many competitors, this model combines portability with performance. It supports fast charging and extended battery life, allowing users to work or play for hours without worrying about running out of power. Its robust build quality ensures it can withstand the rigors of daily use.

For those seeking a versatile device, the Lenovo 6394 offers a 2-in-1 design, enabling it to function seamlessly as both a laptop and a tablet. This flexibility is complemented by a touch-responsive display and a detachable keyboard, making it perfect for creative professionals who need to switch between modes efficiently.

Lastly, the Lenovo 6397 integrates advanced connectivity options, including Wi-Fi 6 and Bluetooth 5.0. These features ensure that users can connect to the internet and other devices with enhanced speed and stability, facilitating a smoother experience whether in a home office or a busy café.

In summary, the Lenovo 6396, 6395, 6393, 6394, and 6397 embody a blend of performance, portability, versatility, and connectivity. Each model is tailored to meet the needs of different users, from gamers and professionals to students and creative individuals. With Lenovo's commitment to innovation and quality, these devices are set to provide exceptional value in today's dynamic technology landscape.
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