Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 106.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the ThinkCentre Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkCentre Safety and Warranty Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

•Machine type and model

•Serial numbers of your hardware products

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Chapter 11. Getting information, help, and service 111

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Lenovo 5034, 7517, 5069, 5048, 5030, 5037, 4166, 4169, 268, 1730 manual Calling for service, Using other services
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5048, 5069, 7517, 1730, 4166 specifications

Lenovo has consistently been a frontrunner in the technology landscape, particularly in the realm of laptops and personal computers. Among its diverse product lineup, models such as the Lenovo 5034, 4169, 268, 5030, and 5037 stand out for their robust features and innovative technologies.

The Lenovo 5034 is designed for business professionals and students alike. This model is powered by the latest Intel processors, offering swift performance for multitasking. It features a durable design, making it ideal for on-the-go use. One of its notable characteristics is its long-lasting battery life, allowing users to work for extended periods without needing to recharge. Its full HD display offers vibrant visuals, enhancing productivity during presentations or media consumption.

Next, the Lenovo 4169 targets budget-conscious consumers without compromising on performance. Equipped with an efficient AMD processor, it handles everyday tasks seamlessly. The laptop's lightweight design coupled with an ergonomic keyboard ensures comfort during prolonged use. Additionally, the 4169 incorporates ample storage options, providing users with space for documents, media, and applications.

The Lenovo 268 model is tailored for gamers, featuring discrete NVIDIA graphics that bring games to life with stunning detail. This model is also known for its high refresh rate display, which provides smooth visuals during fast-paced gaming sessions. The cooling technology integrated into the 268 ensures that the laptop remains cool even under heavy load, enhancing overall performance.

The Lenovo 5030, on the other hand, targets creative professionals with its powerful hardware. It comes equipped with a high-end Intel Core i7 processor and sufficient RAM to handle graphic design and video editing software effectively. The 5030's UHD display offers excellent color accuracy, an essential feature for photographers and designers. Moreover, its extensive connectivity options allow users to connect multiple peripherals effortlessly.

Lastly, the Lenovo 5037 reinforces the brand's commitment to sustainability and eco-friendliness. Using recycled materials in its construction, this model aims to reduce environmental impact. It also features energy-efficient components to improve battery longevity and overall energy consumption. The device is built with user security in mind, incorporating biometric authentication technologies to safeguard sensitive information.

In summary, the Lenovo 5034, 4169, 268, 5030, and 5037 each deliver unique features and technological advancements, catering to a wide range of users, from business professionals to gamers and creatives. Lenovo’s emphasis on performance, durability, and sustainability makes these models worthy contenders in the competitive laptop market.
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