Chapter 7. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 8, “Getting information, help, and service,” on page 61 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer problem.

Symptom

Action

 

 

The computer does not start

Verify that:

when you press the power

v The power cord is plugged into the rear of the computer and into a working

button.

electrical outlet.

 

 

v If your computer has a secondary power switch on the back of the computer,

 

ensure that it is switched on.

 

v The power indicator on the front of the computer is on.

 

v The voltage is set to the correct setting for your country.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The monitor screen is blank.

Verify that:

 

v The monitor cable is securely attached to the rear of the monitor and to the

 

rear of the computer.

 

v The monitor power cord is plugged into the monitor and into a working

 

electrical outlet.

 

v The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

v The voltage is set to the correct setting for your country.

 

v The monitor signal cable is securely connected to the monitor and to the

 

monitor connector on the computer.

 

Note: If your computer has two monitor connectors, verify that your monitor is

 

connected to the one in the AGP option connector rather than the one in the rear

 

of the system board. For more information, “Connecting your computer” on page

 

3.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

© Lenovo 2005, 2007. Portions © IBM Corp. 2005.

53

Page 70 Page 72
Page 71
Image 71
Lenovo TC A55-9636, 9638, 9643, 9644, 9645, 9640 manual Troubleshooting and diagnostics, Basic troubleshooting, Symptom Action
Page 70 Page 72

TC A55-9636, 9640, 9645, 9644, 9643 specifications

Lenovo has consistently been at the forefront of innovation in the computing world, with a range of laptops and desktops that cater to a variety of needs and preferences. Among their popular offerings are the Lenovo 9640, 9643, TC A55-9636, 9644, and 9645. Each of these models is designed to provide exceptional performance, reliability, and user-friendly experience, making them appealing choices for both personal and business use.

The Lenovo 9640 is renowned for its sleek design and powerful performance. This model is equipped with the latest Intel processors, ensuring smooth multitasking and efficient power consumption. It features a vibrant display that provides excellent color accuracy and vivid visuals, making it ideal for content creators and casual users alike. With ample storage options and high-speed SSD configurations, users can expect fast boot times and quick file access.

Similarly, the Lenovo 9643 builds on this legacy, offering enhanced graphics capabilities with dedicated GPU options. This feature is particularly beneficial for gamers and professionals who rely on graphical performance for tasks such as video editing or 3D modeling. The 9643 also emphasizes connectivity, providing a range of ports, including USB-C, HDMI, and Ethernet, ensuring users can easily connect to peripherals and networks.

The TC A55-9636 is Lenovo's entry into the compact desktop market, designed for users seeking a powerful, space-saving solution. With its robust performance metrics and energy-efficient components, the A55-9636 is perfect for both home and office environments. It supports a variety of multitasking scenarios, making it suitable for productivity-driven tasks, while its expandable architecture means users can upgrade components as their needs evolve.

The Lenovo 9644 and 9645 round out this impressive lineup with their focus on business-centric features. These models provide enhanced security options, including fingerprint readers and TPM chips, catering to enterprises that prioritize data protection. With long battery life and solid build quality, both models promise durability and reliability, critical for professionals who are always on the go.

All models in this series showcase Lenovo's commitment to sustainability, incorporating eco-friendly materials and energy-efficient technologies. The user-friendly interfaces across the devices ensure a seamless experience, meeting the demands of a broad user base from students to business executives. In summary, the Lenovo 9640, 9643, TC A55-9636, 9644, and 9645 represent a versatile range of computing solutions that combine cutting-edge technology with efficiency, ensuring users can achieve their goals effectively and stylishly.
Top Page Image Contents