Battery problems
Problem | Solution |
|
|
Your computer shuts down before the battery status | Discharge and recharge the battery. |
indicator shows empty. |
|
or |
|
Your computer operates after the battery status indicator |
|
shows empty. |
|
|
|
The operating time for a fully charged battery is short. | For details, refer to the instructions in “Handling the |
| battery” on page 9 . |
|
|
The computer does not operate with a fully charged | The surge protector in the battery might be active. Turn |
battery. | off the computer for one minute to reset the protector; |
| then turn on the computer again. |
|
|
The battery cannot be charged. | For details, refer to the instructions in “Handling the |
| battery” on page 9 . |
|
|
A hard disk drive problem
Problem | Solution |
|
|
The hard disk drive does not work. | Under the Boot menu in the BIOS, make sure that the |
| hard disk drive is included in the Boot Priority Order |
| correctly. |
|
|
A startup problem
Problem | Solution |
|
|
The Microsoft® Windows operating system does not start. | Use the OneKey Rescue system to help solve or identify |
| your problem. For details, refer to the isntructions in |
| Chapter 4 “Lenovo OneKey Rescue system” on page 21. |
|
|
OneKey Rescue system problems
Problem | Solution |
|
|
Backup cannot be made. | Make sure that: |
| • You are not using a Windows operating system. |
| • There is not enough space to store the backup data. |
| You will need to free more hard disk drive space on |
| your system partition (C drive). |
|
|
Fail to restore system partition to factory default. | The system partition, such as the partition size or the |
| drive capacity of C, has been modified. |
|
|
Other problems
Problem | Solution |
|
|
Your computer does not respond. | • To turn off your computer, press and hold the power |
| button for 4 seconds or more. If the computer still |
| does not respond, remove the ac power adapter and |
| the battery. |
|
|
26User Guide
