Lenovo E40, E50 manual Important service information

Important service information

This chapter presents following important service information that applies to all machine types supported by this manual:

v“Strategy for replacing FRUs” on page 40

–“Strategy for replacing a hard disk drive” on page 40

–“Important notice for replacing a system board” on page 41

–“How to use error message” on page 41

v“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 42

–“Product definition” on page 42

–“FRU identification for CTO, CMV, and GAV products” on page 42

Important:

BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support

System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/

Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or installing any software fixes, drivers, and BIOS downloads.

Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information.

Customers in other countries can contact their Customer Support Centers at http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR- 4HWSE3

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