Lenovo E40 Power-on password, Hard-disk password, Supervisor password, A If no SVP has been set

Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted.

Power-on password

A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted. For how to remove the POP, see “How to remove the power-on password.”

Hard-disk password

There are two hard-disk passwords (HDPs):

vUser HDP—for the user

vMaster HDP—for the system administrator, who can use it to get access to the hard disk even if the user has changed the user HDP

Note: There are two modes for the HDP: User only and Master + User. The Master + User mode requires two HDPs; the system administrator enters both in the same operation. The system administrator then provides the user HDP to the system user.

Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

For how to remove the POP, see “How to remove the hard-disk password” on page 60.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The user must enter the SVP in order to get access to the BIOS Setup Utility and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

How to remove the power-on password

To remove a POP that you have forgotten, do the following:

(A) If no SVP has been set:

1.Turn off the computer.

2.Remove the battery pack.

For how to remove the battery pack, see “1010 Battery pack” on page 78.

3.Remove the backup battery.

For how to remove the backup battery, see “1120 Backup battery” on page 98.

4.Turn on the computer and wait until the POST ends.

Related service information 59