Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem | Possible cause | Suggested action | Reference | ||
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The words "Out of | The system is set to a | If you are replacing an old | “Selecting a supported | ||
Range" are shown | display mode which is | monitor, reconnect it and | display mode” on page | ||
on the screen, and | not supported by the | adjust the display mode to | |||
the power | monitor. | within the specified range |
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indicator is |
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| for your new monitor. |
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flashing green. |
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| If using a Windows system, |
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| restart the system in safe |
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| mode, then select a |
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| supported display mode for |
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| your computer. |
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| If these options do not work, |
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| contact the Support Center. |
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The image quality | The video signal cable | Be sure the signal cable is | “Connecting and | ||
is unnacceptable. | is not connected with | firmly plugged into the | turning on your | ||
| the monitor or system | system and monitor. | monitor” on page | ||
| completely. |
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| The color settings may | Select another color setting | “Adjusting your | ||
| be incorrect. | from the OSD menu. | monitor image” on | ||
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| page |
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| The automatic image | Perform automatic image | “Adjusting your | ||
| setup function was not | setup. | monitor image” on | ||
| performed. |
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| page | |
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The power | • | The monitor’s | • | Be sure the power cord | “Connecting and |
indictator is not lit |
| power switch is not |
| is connected properly. | turning on your |
and there is no |
| switched on. | • | Be sure the outlet has | monitor” on page |
image. |
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• | The power cord is |
| power. |
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| loose or | • | Power on the monitor. |
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| disconnected. |
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| • | Try using another |
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| • | There is no power |
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| power cord. |
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| at the outlet. |
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| • | Try using another |
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| electrical outlet. |
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Screen is blank | The monitor is in | • | Press any key on the | “Understanding power | |
and power | Standby/Suspend mode |
| keyboard or move the | management” on page | |
indicator is steady |
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| mouse to restore | |
amber or flashing |
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| operation. |
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green |
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| • | Check the Power |
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| Options settings on |
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| your computer. |
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Chapter 3.
