Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function.

A solid-state drive problem

Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

A software problem

Problem: An application does not run correctly.

Solution: Ensure that the problem is not being caused by the application.

Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application.

Check the following:

The application is designed to operate with your operating system.

Other applications run correctly on your computer.

The necessary device drivers are installed.

The application works when it is run on some other computer.

If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.

If the application still does not run correctly, contact your place of purchase or a service representative for help.

Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. To open the Device Manager window, go to Control Panel and click Hardware and Sound Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 107 for a diagnostic test of the USB connector.

A dock problem

Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation.

Solution: Make sure that:

The supported dock is connected to power.

The computer is correctly connected to the supported dock.

Chapter 10. Troubleshooting computer problems 123

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Lenovo S540 Software problem, Problems with ports and connectors, Solid-state drive problem, USB problem, Dock problem

S540 specifications

The Lenovo S540 is a sophisticated laptop designed for both performance and portability, making it an excellent choice for professionals and students alike. This device showcases a blend of modern aesthetics and powerful functionality, representing a notable entry in Lenovo's versatile lineup.

At the heart of the Lenovo S540 lies an Intel Core processor, available in multiple configurations, enabling users to select the level of performance that best suits their needs. These processors deliver exceptional speed and responsiveness, allowing users to seamlessly handle demanding tasks such as video editing, graphic design, or multitasking across various applications.

One of the standout features of the S540 is its stunning display. The laptop offers a Full HD display with vibrant colors and sharp details, whether you are watching movies, editing photos, or simply browsing the web. The narrow bezels around the screen enhance the viewing experience, making it an immersive option for both work and entertainment.

In terms of design, the Lenovo S540 boasts a sleek and lightweight chassis, making it ideal for on-the-go usage. Weighing in at just over 3.5 pounds, it easily fits into backpacks or briefcases, perfect for commuters or students moving between classes. The premium build quality ensures that it not only looks good but can also withstand daily wear and tear.

Battery life is another highlight, with the S540 offering impressive longevity that can last up to 12 hours on a single charge. This capability is crucial for users who may not have immediate access to a power source while out and about. Furthermore, it features rapid charge technology allowing users to recharge the battery quickly when needed.

Connectivity options on the S540 are generous, including USB-C, USB 3.1, HDMI, and a headphone/microphone combo jack. These ports facilitate easy connection to a variety of devices and peripherals, enhancing the overall usability of the laptop.

The Lenovo S540 also makes considerable use of modern technologies such as Intelligent Cooling, which adjusts performance and efficiency based on usage patterns, and TrueBlock Privacy Shutter, providing users with physical protection for the webcam when not in use.

With its balance of style, performance, and innovative features, the Lenovo S540 stands out as a formidable option in the competitive landscape of ultrabooks, making it a prime choice for anyone in need of a reliable and capable laptop.