
Chapter 5. Troubleshooting
OneKey Rescue System problems
Full backup cannot be | • You are not currently using a Windows operating |
made. | system. |
| • There is not enough space to store the backed up |
| data. You will need to free more hard disk space on |
| your system partition (C drive). |
| • If you are backing up your data to a CD/DVD, make |
| sure you are using compatible burning devices. |
| • If you are burning backed up files to CD/DVD, |
| make sure the burning devices are compatible with |
| the CD/DVD discs. |
Incremental backup cannot | • You did not run Full backup in the default path. |
be made. | Please make sure you ran Full backup in this path |
| before running Incremental backup. |
| • You did not select the default path for Incremental |
| backup. Incremental backup files can only be saved |
| to the default path. |
| Please do not specify a different location. |
| • The free disk space for the default location is |
| insufficient. |
| Please free more space on that hard drive. |
A prompt to repair system | • Make sure you have installed the latest Microsoft |
kernel files appears when | service pack on your system. |
using System Repair. |
|
Restore to factory default | • The system partition, such as the partition size or the |
feature cannot be used. | drive capacity of C, has been modified. |
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