Manuals / Lenovo / Computer Equipment / Laptop

Lenovo 2985C5U, X201S, 311396U, 309392U, 309323U, 309395U, 309324U Country or Region, Telephone Number

Models: 2985EUU 2985C5U 2985C7U 309396U 2985EVU 2985EWU 309324U 309395U 309323U 309392U 311396U X201S

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Country or Region	Telephone Number

Brazil	Sao Paulo region: (11) 3889-8986
	Outside Sao Paulo region: 0800-701-4815
	(Brazilian Portuguese)

Brunei	801-1041
	(English and Bahasa Melayu)

Canada	1-800-565-3344
	(English and French)

Caribbean	1-877-426-7378 (English)
(Bermuda, Jamaica,
and Tortola)

Chile	800-361-213
	188-800-442-488 (Toll free)
	(Spanish)

China	Technical Support Line
	800-990-8888
	86-10-58851110
	(Mandarin)

China	ThinkPad (Technical enquiry hotline):
(Hong Kong S.A.R.)	2516-3939 (Hong Kong)
	ThinkPad Service Center:
	2825-6580 (Hong Kong)
	Multimedia Home PC:
	800-938-228 (Hong Kong)
	(Cantonese, English, and Mandarin)

China	ThinkPad (Technical enquiry hotline):
(Macau S.A.R.)	0800-839 (Macau)
	ThinkPad Service Center:
	2871-5399 (Macau)
	Multimedia Home PC:
	0800-336 (Macau)
	(Cantonese, English, and Mandarin)

Colombia	1-800-912-3021 (Spanish)

Costa Rica	0-800-011-1029 (Spanish)

Croatia	0800-0426

Cyprus	+357-22-841100

Czech Republic	+420-2-7213-1316

Denmark	7010-5150 (Warranty service and support)
	(Danish)

Dominican Republic	1-866-434-2080 (Spanish)

Ecuador	1-800-426911 (Spanish)

Egypt	+202-35362525

8ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide

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Lenovo 2985C5U, X201S, 311396U, 309392U, 309323U, 309395U, 309324U, 2985EWU, 2985EVU, 309396U Country or Region, Telephone Number

Contents

ThinkPad X201, X201s, and Tablet Service and Troubleshooting Guide v Regulatory Notice v Safety and Warranty GuideFirst Edition November Copyright Lenovo Chapter 2. Solving computer problems ContentsImportant safety information Chapter 3. Getting help and servicePage Important safety information Conditions that require immediate actionSafety guidelines Batteries DANGERRechargeable battery notice DANGERLithium coin cell battery notice DANGERDANGER Electrical current safety informationDANGER DANGER Modem safety informationLaser compliance statement CLASS 1 LASER PRODUCT LASER KLASSE LUOKAN 1 LASERLAITEDANGER Example of the labelDANGER Save these instructionsPage Lenovo ThinkVantage Toolbox Lenovo System Toolbox Frequently asked questionsChapter 1. Finding information For WindowsPage For Windows Chapter 2. Solving computer problemsDiagnosing problems For Windows Vista and Windows XP3. Click Launch advanced Rescue and Recovery 4. Click Diagnose hardwareGetting help on the Web Chapter 3. Getting help and serviceGetting help and service Calling the Customer Support CenterThe following items are not covered Country or Region Getting help around the worldWorldwide telephone list Telephone NumberCountry or Region Telephone NumberCountry or Region Telephone NumberCountry or Region Telephone NumberCountry or Region Telephone NumberPage Appendix A. Warranty information ThinkPad X201 and X201sThinkPad X201 Tablet 2. On-site Service Types of warranty service1. Customer Replaceable Unit ″CRU″ Service 3. Courier or Depot Service5. Product Exchange Service Suplemento de Garantía para MéxicoShenzhen, China two plants Av. De la Solidaridad Iberoamericana No. 7020 Col. Club de Golf AtlasEl Salto, Jalisco, México C.P Tel China IIPC Futian Free Trade Zone, Shenzhen, P.R. ChinaPage Appendix B. Customer Replaceable Units CRUs 1 ThinkPad X201 Tablet model only Lenovo United States, Inc 1009 Think Place - Building One Appendix C. NoticesNotices Morrisville, NC U.S.A Attention Lenovo Director of LicensingElectronic emissions notices Export classification noticeFederal Communications Commission FCC Declaration of Conformity Industry Canada Class B emission compliance statement Avis de conformité à la réglementation d’Industrie CanadaDeutschsprachiger EU Hinweis EU-EMC Directive 2004/108/EC EN 55022 class B Statement of ComplianceDeutschland Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EU WEEE StatementsTaiwan recycle statement EN 55022 Klasse BENERGY STAR model information 6. Click the Power Management tab 5. Click the Power Management tab2. Click Performance and Maintenance → System For Windows 7 and Windows Vista 1. Click Start → Control panelNotice for Regulatory information Notice for Safety and Warranty information8. Click OK Trademarks