Types of warranty service

1.Customer Replaceable Unit (″CRU″) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at http://www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required, 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2.On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3.Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4.Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider

Appendix A. Warranty information 15

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Lenovo 309324U, X201S, 311396U, 309392U Types of warranty service, Customer Replaceable Unit ″CRU″ Service On-site Service
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2985EUU, 2985C5U, 2985C7U, 309396U, 2985EVU specifications

Lenovo has established itself as a leading manufacturer of high-quality computing devices, and their recent offerings, including models 309323U, 309324U, 2985EUU, 2985C7U, and 2985EWU, showcase a strong blend of performance, functionality, and innovative technologies aimed at diverse user needs.

The Lenovo 309323U and 309324U models are designed for professionals seeking reliability and speed in their workflow. Featuring the latest Intel processors, these devices deliver exceptional performance for multitasking and complex applications. One of the key highlights is their robust battery life, which is optimized for all-day use, ensuring users remain productive without frequent recharging. Additionally, with a sleek and lightweight design, both models are highly portable, making them suitable for on-the-go professionals.

In terms of display, these laptops feature high-resolution screens with excellent color accuracy, enhancing the visual experience whether for work or entertainment. The backlit keyboard is another notable aspect, providing users with comfort while typing in low-light environments. Furthermore, the inclusion of Thunderbolt ports enables fast data transfer, catering to users who require quick connectivity.

Moving on to the Lenovo 2985EUU, 2985C7U, and 2985EWU models, these laptops are tailored for education and casual users. They incorporate features designed to enhance usability and accessibility. The touchscreen functionality present in these models allows intuitive interaction, making them ideal for students and creative tasks. The durable design is a significant advantage, as it withstands the rigors of everyday use, particularly in active learning environments.

Moreover, Lenovo has integrated smart technologies into these devices for better user experience. Features such as facial recognition for secure login and comprehensive security features help in safeguarding sensitive information. The audio systems equipped in these models provide an immersive sound experience, perfect for video calls and media consumption.

Overall, Lenovo's 309323U, 309324U, 2985EUU, 2985C7U, and 2985EWU laptops reflect the company's commitment to integrating cutting-edge technology with user-centric design, ensuring that they serve varied needs from professional use to educational environments effectively. As the tech landscape evolves, Lenovo continues to innovate, making their devices compelling choices for a wide array of users.
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