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Lenovo Y330 manual „ a Password Problem, „ Keyboard Problems, Forgot my password

Models: Y330

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Y330 User Guide V1.0 EN (08.06.18).book Page 56 Thursday, July 3, 2008 1:57 PM

Chapter 4. Troubleshooting

A Password Problem

I forgot my password.

If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled.

If you forgot your HDD password, Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

If you forget your supervisor password, Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Keyboard Problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + Insert.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the computer.

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Lenovo Y330 manual „ a Password Problem, „ Keyboard Problems, Forgot my password, Number appears when you enter a letter

Contents

Lenovo IdeaPad Y330 Y330 User Guide V1.0 coveren2-3 If your product is not working correctlyEnergy Star model information Page Explanation of Hard Disk Capacity Page Contents Appendix A. Lenovo Limited Contents101 Appendix B. CustomerIii Top View Getting to Know Your ComputerPower button Wireless LAN antennasGetting to Know Your Computer Array Microphone built-inLeft-side View Getting to Know Your Computer Right-side View Security keyhole AC power adapter jackFront View Wireless device switch System status indicatorsBottom View Battery latch spring loaded Getting to Know Your Computer Battery latch manualHard Disk Drive ƒ Memory RAM compartmentFan louvers Rear View„ Shutting Down Your computer Using Your Computer„ Putting your computer to Sleep Using Your Computer Using the Touch Pad„ Numeric Keypad Using the Keyboard„ Function Key Combinations Fn + PrtSc/SysRq System request „ Touch inductive panel and multi-media buttons Special keys and buttonsMulti-media buttons ~ Using Your Computer Touch inductive panel ~„ OneKey Rescue System button „ Copying files to CDs/DVDs Using the optical drive„ Playing CDs/DVDs Using memory cards „ Removing a memory card Using the Integrated Camera„ Inserting a memory card „ Using LAN port Using the Internet„ Using wireless LAN „ Using modem port „ Attaching a Security Lock Optional Securing your computer„ Using VeriFace „ Using Passwords To set a Supervisor Password Select Set Supervisor Password, and press the Enter key Changing or Removing the Supervisor PasswordTo set a User Password Using Your Computer Changing or Removing the User Password To set a hard disk password Using Your Computer Hard Disk PasswordsChanging or Removing the HDD Passwords Using Your Computer Installing Device Drivers „ Your Computer Batteries Using battery and AC adapter„ Checking Battery Status „ Using the AC Adapter „ Charging the Battery „ Handling the Battery Connecting a Universal Serial Bus USB device Using external devicesUsing external devices Connecting an Ieee 1394 deviceConnecting a PC card device „ Removing a PCI Express card „ Inserting a PCI Express card„ Connecting a VGA monitor Connecting an external display„ Connecting a DVI monitor Connecting a headphone and audio device „ Switch between headphone and S/PDIF Connecting an external microphone „ Enabling Bluetooth communications Connecting a Bluetooth deviceFrequently Asked Questions TroubleshootingWhere are the recovery discs? Troubleshooting„ Display Problems TroubleshootingMy screen goes blank while the computer is on „ Keyboard Problems „ a Password ProblemForgot my password Number appears when you enter a letterComputer enters sleep mode unexpectedly „ Sleep or Hibernation ProblemsScreen is blank „ Computer Screen ProblemsClick the Advanced Settings button Troubleshooting Screen is unreadable or distortedTroubleshooting Incorrect characters appear on the screen Operating time for a fully charged battery is short „ Sound Problems„ Battery Problems „ Other Problems „ a Hard Disk Drive Problem„ a Startup Problem Computer does not start from a device you want Getting Help and Service Getting Help and ServiceGetting Help on the Web Getting Help and ServiceGetting Help and Service Getting Help and Service Getting Help around the World Important Safety Information Safety, Use, and Care Information„ Conditions That Require Immediate Action Safety, Use, and Care Information„ Safety Guidelines „ Service and Upgrades „ Power Cords and Power Adapters Safety, Use, and Care Information „ Plugs and Outlets „ Extension Cords and Related Devices„ Power Supply Statement „ Lithium Coin Cell Battery Notice „ Heat and Product Ventilation Safety, Use, and Care Information „ CD and DVD Drive Safety „ Electrical Current Safety Information Safety, Use, and Care Information „ Laser Compliance Statement Safety, Use, and Care Information „ Liquid Crystal Display LCD Notice Caring Your Computer „ Be Careful about Where and How You WorkSafety, Use, and Care Information Safety, Use, and Care Information „ For outdoor use „ Be Gentle with Your Computer„ Carry Your Computer Properly „ Handle Storage Media and Drives Properly „ Data Safety„ Other Important Tips „ Take Care in Setting Passwords„ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard „ Cleaning Your Computer Display Accessibility and Comfort„ Ergonomic Information Safety, Use, and Care Information „ Questions about Vision? Maintenance„ What If You are Traveling? „ General Tips for Maintenance Safety, Use, and Care Information 100 101 Appendix A. Lenovo Limited Warranty„ What This Warranty Covers „ What Your Service Provider Will Do to Correct Problems „ How to Obtain Warranty ServiceAppendix A. Lenovo Limited Warranty 102103 „ Exchange of a Product or Part104 „ Your Additional Responsibilities„ Use of Personal Information 105 „ What This Warranty Does not Cover„ Limitation of Liability 106 107 „ Dispute Resolution„ Other Rights 108 „ European Economic Area EEA109 Warranty Information110 „ Types of Warranty ServiceCustomer Replaceable Unit CRU Service Courier or Depot Service Appendix A. Lenovo Limited Warranty On-site ServiceCustomer Carry-In or Mail-In Service 111112 Warranty Service Telephone Numbers113 114 Appendix B. Customer Replaceable Units CRUsSpecifications Appendix C. SpecificationsEnvironment ƒ Temperature 115Battery Appendix C. Specifications116 Pack117 Appendix D. NoticesAppendix D. Notices 118119 „ Export classification notice„ Television output notice 120 Wireless related information„ Wireless Interoperability 121 „ Usage Environment and Your Health122 123 Electronic Emissions Notices„ Federal Communications Commission FCC Statement 124 „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada 125 „ German Class B Compliance Statement126 127 „ European Union Compliance Statement Class B Compliance128 „ Korea Class B129 Weee and Recycling Statements„ General Recycling Statement 130 EU Weee Statements131 Japan Recycling Statements132 „ Disposing of a Lenovo Computer Components133 134 135 Trademarks136 IndexIndex 137138 Keyboard Password Sleep Mode Sound Startup