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Lenovo Y330 manual Troubleshooting, Where are the recovery discs?

Models: Y330

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Y330 User Guide V1.0 EN (08.06.18).book Page 53 Thursday, July 3, 2008 1:57 PM

Chapter 4. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see OneKey Rescue System User Guide.

How can I contact the Customer Support Center?

See “Chapter 5. Getting Help and Service” on page 64 of this Guide. For the phone numbers of the Customer Support Center nearest to you, See “Lenovo Warranty Service Telephone Numbers” on page 112.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix A. Lenovo Limited Warranty” on page 101.

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Lenovo Y330 manual Troubleshooting, Where are the recovery discs?

Contents

Lenovo IdeaPad Y330 If your product is not working correctly Y330 User Guide V1.0 coveren2-3Energy Star model information Page Explanation of Hard Disk Capacity Page Contents 101 ContentsAppendix A. Lenovo Limited Appendix B. CustomerIii Getting to Know Your Computer Top ViewGetting to Know Your Computer Wireless LAN antennasPower button Array Microphone built-inLeft-side View Getting to Know Your Computer Right-side View AC power adapter jack Security keyholeFront View System status indicators Wireless device switchBottom View Getting to Know Your Computer Battery latch manual Battery latch spring loadedƒ Memory RAM compartment Hard Disk DriveRear View Fan louvers„ Shutting Down Your computer Using Your Computer„ Putting your computer to Sleep Using the Touch Pad Using Your ComputerUsing the Keyboard „ Numeric Keypad„ Function Key Combinations Fn + PrtSc/SysRq System request Special keys and buttons „ Touch inductive panel and multi-media buttonsUsing Your Computer Touch inductive panel ~ Multi-media buttons ~„ OneKey Rescue System button „ Copying files to CDs/DVDs Using the optical drive„ Playing CDs/DVDs Using memory cards „ Removing a memory card Using the Integrated Camera„ Inserting a memory card Using the Internet „ Using LAN port„ Using wireless LAN „ Using modem port Securing your computer „ Attaching a Security Lock Optional„ Using VeriFace „ Using Passwords To set a Supervisor Password Changing or Removing the Supervisor Password Select Set Supervisor Password, and press the Enter keyTo set a User Password Using Your Computer Changing or Removing the User Password Using Your Computer Hard Disk Passwords To set a hard disk passwordChanging or Removing the HDD Passwords Using Your Computer Installing Device Drivers „ Your Computer Batteries Using battery and AC adapter„ Checking Battery Status „ Using the AC Adapter „ Charging the Battery „ Handling the Battery Using external devices Connecting a Universal Serial Bus USB deviceConnecting an Ieee 1394 device Using external devicesConnecting a PC card device „ Inserting a PCI Express card „ Removing a PCI Express cardConnecting an external display „ Connecting a VGA monitor„ Connecting a DVI monitor Connecting a headphone and audio device „ Switch between headphone and S/PDIF Connecting an external microphone Connecting a Bluetooth device „ Enabling Bluetooth communicationsTroubleshooting Frequently Asked QuestionsTroubleshooting Where are the recovery discs?Troubleshooting „ Display ProblemsMy screen goes blank while the computer is on Forgot my password „ a Password Problem„ Keyboard Problems Number appears when you enter a letter„ Sleep or Hibernation Problems Computer enters sleep mode unexpectedly„ Computer Screen Problems Screen is blankTroubleshooting Screen is unreadable or distorted Click the Advanced Settings buttonTroubleshooting Incorrect characters appear on the screen Operating time for a fully charged battery is short „ Sound Problems„ Battery Problems „ Other Problems „ a Hard Disk Drive Problem„ a Startup Problem Computer does not start from a device you want Getting Help and Service Getting Help and ServiceGetting Help and Service Getting Help on the WebGetting Help and Service Getting Help and Service Getting Help around the World Safety, Use, and Care Information Important Safety InformationSafety, Use, and Care Information „ Conditions That Require Immediate Action„ Safety Guidelines „ Service and Upgrades „ Power Cords and Power Adapters Safety, Use, and Care Information „ Extension Cords and Related Devices „ Plugs and Outlets„ Power Supply Statement „ Lithium Coin Cell Battery Notice „ Heat and Product Ventilation Safety, Use, and Care Information „ CD and DVD Drive Safety „ Electrical Current Safety Information Safety, Use, and Care Information „ Laser Compliance Statement Safety, Use, and Care Information „ Liquid Crystal Display LCD Notice „ Be Careful about Where and How You Work Caring Your ComputerSafety, Use, and Care Information Safety, Use, and Care Information „ For outdoor use „ Be Gentle with Your Computer„ Carry Your Computer Properly „ Data Safety „ Handle Storage Media and Drives Properly„ Take Care in Setting Passwords „ Other Important Tips„ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard Accessibility and Comfort „ Cleaning Your Computer Display„ Ergonomic Information Safety, Use, and Care Information „ Questions about Vision? Maintenance„ What If You are Traveling? „ General Tips for Maintenance Safety, Use, and Care Information 100 101 Appendix A. Lenovo Limited Warranty„ What This Warranty Covers Appendix A. Lenovo Limited Warranty „ How to Obtain Warranty Service„ What Your Service Provider Will Do to Correct Problems 102„ Exchange of a Product or Part 103104 „ Your Additional Responsibilities„ Use of Personal Information 105 „ What This Warranty Does not Cover„ Limitation of Liability 106 107 „ Dispute Resolution„ Other Rights „ European Economic Area EEA 108Warranty Information 109110 „ Types of Warranty ServiceCustomer Replaceable Unit CRU Service Customer Carry-In or Mail-In Service Appendix A. Lenovo Limited Warranty On-site ServiceCourier or Depot Service 111Warranty Service Telephone Numbers 112113 Appendix B. Customer Replaceable Units CRUs 114Environment ƒ Temperature Appendix C. SpecificationsSpecifications 115116 Appendix C. SpecificationsBattery PackAppendix D. Notices 117118 Appendix D. Notices119 „ Export classification notice„ Television output notice 120 Wireless related information„ Wireless Interoperability „ Usage Environment and Your Health 121122 123 Electronic Emissions Notices„ Federal Communications Commission FCC Statement 124 „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance Statement 125126 „ European Union Compliance Statement Class B Compliance 127„ Korea Class B 128129 Weee and Recycling Statements„ General Recycling Statement EU Weee Statements 130Japan Recycling Statements 131„ Disposing of a Lenovo Computer Components 132133 134 Trademarks 135Index 136137 IndexKeyboard Password Sleep Mode Sound Startup 138