Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.
Problem | Possible Solution |
Poor picture. | Check all wire connections. |
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No picture or sound. | Try another channel. Press the SOURCE button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
| Check that the Mute feature is Off. |
Poor sound quality. | Try another channel. Adjust the volume. |
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Your remote control does not | Press the “MODE” button to put your remote control in |
operate the TV. | the “TV” mode. |
| Check the battery charge of the remote control. |
The TV won’t turn on. | Check if the power plug is connected. |
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There is no screen image. | Check to see that both the TV and the source are |
| plugged in and turned on. |
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The image is too light or too dark. | Adjust the Brightness or Contrast settings. |
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The image is too large or too small. | Adjust the Size settings. |
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Digital broadcasting screen | Please check the digital signal strength and input |
problem. | antenna. |
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Screen is black and power indicator | On your computer check; Power, Signal Cable. |
light blinks steadily. | The TV is using its power management system. |
| Move the computer’s mouse or press any key on the |
| keyboard. |
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|
| On your equipment check (STB, DVD, etc) ; Power, |
| Signal Cable. |
| The TV is using its power management system. |
| Press the Source button on the panel or remote control. |
| Turn the TV off and on. |
The visual qualities of digital | The visual qualities of digital channels may vary |
channels vary. | depending on the original production method (analog |
| or digital). |
| ➔ Classification by the information displayed when |
| switching channels. |
| ➔ If the original production method is digital: High |
| visual quality program. |
| ➔ If the original production method is analog: The |
| digital program displayed on the screen is originally |
| an analog program which has been converted. |
| The visual quality is of an SD grade. |
Although the TV caption shows HD, the visual quality is not satisfactory.
The HD caption that appears when switching channels or when pressing the Information button on the remote control means the selected channel is simply a digital channel. If the broadcasting station converts an analog signal into digital and transmits the signal, the visual quality may not be perfect.
(Applied to Set Top Box
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