TROUBLESHOOTING
The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network.
SELF-DIAGNOSTIC TEST
PRINTER DOES NOT PRINT
Ensure the printer emulation is set to PS or Automatic.
NG IS PRINTED IN THE
Turn the printer off for 15 seconds and then on again.
Press the reset button close to the network interface to re- initialize it.
TCP/IP
COMPUTER CANNOT FIND THE NETWORK INTERFACE CARD
Turn the printer off for 15 seconds and then on again. Confirm the network interface is enabled on the printer. Check there is a response to the PING command.
Check that the network cable is correctly connected and that the green LED close to the printer’s network interface is lit. If not, change the cable and try again.
Run the
Check the IP Address, Subnet Mask and Gateway are correct. Check that the TCP/IP protocol is set to Enable.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been set to Disable.
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