THE NETWORK INTERFACE IS IDENTIFIED BY THE SETUP UTILITY BUT NOT BY THE NETWARE SERVER

Start up the NetWare server and check the NIC configuration.

Check the NSAP packet on the NetWare server is not set to Disable.

REMOTE SERVER MODE

Check the correct print server is operating on the file server.

Check the print server name operating on the file server and the print server name set in the NIC are the same.

Check the printer name displayed in the print server monitor of the file server and the NetWare port name set in the NIC are the same. If there are multiple network interface cards, configure the NetWare port names to be different.

PRINT SERVER MODE

Check the file server name set in the NIC and on the file server are the same.

Check the printer name set in the file server and the NetWare port name set in the NIC are the same. If there are multiple NICs, configure the NetWare port names to be different.

Check the NetWare login password is correct.

Check the machine name is the same as the print server name set in the file server.

PRINTER DOES NOT PRINT.

Check the network cable is correctly connected. Change the cable and try again.

Turn the printer off for 15 seconds and then on again. Check the NIC is connected to the file server.

Check the printer driver has been mapped to the correct netware queue.

Troubleshooting> 89

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Olivetti P20W, P26W manual Remote Server Mode