Troubleshooting> 89
T
HE
NETWORK
INTERFACE
IS
IDENTIFIED
BY
THE
SETUP
UTILITY
BUT
NOT
BY
THE
N
ET
W
ARE
SERVER
Start up the NetWare server and check the NIC configuration.
Check the NSAP packet on the NetWare server is not set to
Disable.
R
EMOTE
S
ERVER
MODE
Check the correct print server is operating on the file server.
Check the print server name operating on the file server and the
print server name set in the NIC are the same.
Check the printer name displayed in the print server monitor of
the file server and the NetWare port name set in the NIC are the
same. If there are multiple network interface cards, configure the
NetWare port names to be different.
P
RINT
S
ERVER
MODE
Check the file server name set in the NIC and on the file server
are the same.
Check the printer name set in the file server and the NetWare
port name set in the NIC are the same. If there are multiple NICs,
configure the NetWare port names to be different.
Check the NetWare login password is correct.
Check the machine name is the same as the print server name
set in the file server.
P
RINTER
DOES
NOT
PRINT
.
Check the network cable is correctly connected.
Change the cable and try again.
Turn the printer off for 15 seconds and then on again.
Check the NIC is connected to the file server.
Check the printer driver has been mapped to the correct netware
queue.