Chapter 3. Troubleshooting

Troubleshooting ------------------------------------------------------------------------------------------------------------

If you do not find your problem here, see Chapter 1. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 1.

Display problems

When I turn on the computer, nothing appears on the screen.

If the screen is blank, make sure that:

-The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

-The computer power is on. (Press the power button again for confirmation.)

If these items are properly set, and the screen remains blank, have the computer serviced.

My screen goes blank while the

Your power management is enabled. Do one of the

computer is on.

following to resume from sleep mode:

 

- Press any key on the keyboard. (Cannot be used in Tablet

 

mode.)

 

- Press the power button.

 

- Press the Windows button.

 

 

Sleep problems

 

The critical low-battery error

The battery power is getting low. Connect the AC adapter to

message appears, and the

the computer.

computer immediately turns off.

 

The computer enters sleep

Make sure that:

mode immediately after

- The battery is charged.

Power-on.

- The operating temperature is within the acceptable range.

 

See “Chapter 2. Use and care Information” of Lenovo Safety

 

and General Information Guide.

Note: If the battery is charged and the temperature is within range, have the computer serviced.

The computer does not return from sleep mode and the computer does not work.

If the computer does not return from sleep mode, the battery may be depleted. Check the power indicator.

If your computer is in sleep mode, connect the AC adapter to the computer, then press the Windows button or the power button.

If your computer is powered-off, connect the AC adapter to the computer, then press the power button to resume operation.

Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the power button for 5 seconds or more. If the computer still does not reset, remove the AC adapter.

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Lenovo YOGA11, 59342980 manual Display problems, Sleep problems, Troubleshooting

YOGA11, 59342980 specifications

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