12 Service Manual
4039-1XX
Symptom Table

Symptom Action or Service Check

Dead Machine Dead Machine Service Check
Repeats pattern of five beeps and a
pause. Operator Panel Service Check
Machine Hangs Displaying Diamonds Machine Hangs Displaying Diamonds
Service Check
Operator Panel Operator Panel Service Check
Paper Feed, Base Printer Paper Feed, Base Printer Service Check
Paper Feed, Duplex Unit Paper Feed, Duplex Unit Service Check
Paper Feed Problem, 500-sheet
Second Tray Paper Feed Problem, 500-sheet Second
Tray Service Check
Paper Feed Problem, Envelope+
Feeder/100-Sheet Auxiliary Feeder Paper Feed Problem, Envelope+
Feeder/100-Sheet Auxiliary Feeder
Service Check
Automatic Paper Size Sensing Problem Automatic Paper Size Sensing Problem
Service Check
LAN Problems LAN Service Check
Blank Page Blank Page Service Check
Black Page Black Page Service Check
Random Marks Random Marks Service Check
Regularly Spaced Marks Regularly Spaced Marks Service Check
Skew, all edges Skew Service Check
Skew, top and bottom only Skew, top and bottom Service Check
Light Print Light Print Service Check
Fuzzy or Blurred Print Fuzzy Blurred Print Service Check
Residual Image Residual Service Check
Honeycomb Honeycomb Service Check
Background Background Service Check
Horizontal Void or Streak Horizontal Service Check