4090-001
Paper Feed Service Check
If your printer does not have paper jam problems, continue with the service check. If your printer does have a paper jam problem, examine it for the following before you begin the service check:
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Check the entire paper path for obstructions.
Be sure there is not too much paper in the sheet feeder. Be sure the correct type of paper is being used.
Check for static in the paper.
| FRU | Action |
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1 | System Board | With J5 disconnected and power on, check for |
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| +30 V dc between |
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| voltage is not present, check for motor pins |
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| shorted to the motor housing. If you find a shorted |
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| pin, replace the motor. If you still have a failure |
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| after replacing the motor, replace the system |
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| board. |
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Diagnostic Information