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6 Clearing jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams on page 17. If jams do occur, follow the steps outlined in this section.
To resolve the paper jam messages, you must clear the entire paper path, and then press to clear the message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Identifying jams
When the printer jams, the appropriate jam message appears on the printer control panel.
Understanding jam messages
The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.
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200 | Paper Jam - Remove Cartridge | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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201 | Paper Jam - Remove Cartridge | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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202 | Paper Jam - Open Rear Door | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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231 | Paper Jam - Open Rear Door | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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23x Paper Jam - Open Rear Door | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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234 | Paper Jam - Check Duplex | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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235 | Paper Jam - Unsupported Size | 1 | Clear the entire paper path. |
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| 2 | To clear the message press | . |
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| 3 | Check the paper size to insure that it is supported by the printer. | ||
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24x Paper Jam - Check tray <x> | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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251 | Paper Jam - Check Man Feeder | 1 | Clear the entire paper path. |
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| 2 | To clear the message, and continue print, press | . | |
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Clearing jams
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