Grain Direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
For 60 to 135 g/m2 (16 to 36 lb bond) paper, we recommend grain long stock. For papers heavier than 135 g/m2 (36 lb bond), grain short is preferred. For the multipurpose feeder, we recommend
60 to 135 g/m2 (16 to 36 lb bond) paper, grain long. If you feed papers heavier than 135 g/m2 (36 lb bond) from the multipurpose feeder, grain short is preferred
Maintenance Procedures
If the print quality begins to degrade when printing sheets of vinyl labels, we suggest you follow the three cleaning steps below:
1Print 5 sheets of paper.
2Wait approximately 5 seconds.
3Print 5 more sheets of paper.
To maintain printer feeding reliability, repeat this cleaning process every time you replace the print cartridge, more often with some media. Failure to follow maintenance procedures could cause jamming, poor print quality, feeding problems, and fuser problems.
Troubleshooting
The following table provides solutions for some common card stock and label problems. Refer to your printer documentation for more troubleshooting information
Solutions to Printing Problems
Problem | Solution |
Print on heavy stock is | When printing on heavy stock, make sure the Paper Type setting is |
blurred or out of focus. | appropriate for your print material. |
| Note: Card stock in excess of 203 g/m2 [54 lb bond] may not produce |
| acceptable print results. |
|
|
| Print 5 sheets of paper, wait approximately 5 seconds, and then print 5 more |
| sheets of paper to remove any toner that may have accumulated. |
|
|
Toner rubs off the page. | Make sure the Paper Type setting is appropriate for your print material. |
|
|
| Use a lighter weight stock. (The material being used exceeds 300 g/m2). |
| Print 5 sheets of paper, wait approximately 5 seconds, and then print 5 more |
| sheets of paper to remove any toner that may have accumulated. |
|
|
Printing shows voids. | Change the Paper Type to Plain Paper. |
|
|
| Print 5 sheets of paper, wait approximately 5 seconds, and then print 5 more |
| sheets of paper to remove any toner that may have accumulated. |
|
|
