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65Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer over view
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Solving general printing problems
When you have a printing problem, first make sure:
•The power supply is plugged into the printer and a properly grounded electrical outlet.
•The printer is turned on, and there are no lights blinking. For help, see
Understanding error messages and flashing lights.
•The USB cable is securely attached to both the computer and the printer.
•The printer software is installed correctly. For help, see Solving pri nter software
installation problems.
•The paper is loaded correctly. For help, see Load the paper.
•The printer is set as the default printer. To set the printer to default status:
aHighlight the printer icon on your desktop.
bFrom the Printing menu, select Set Default Printer.
•Hubs or other devices, such as scanners or fax machin es, are disconnec ted from y our
printer. Connect the printer directly to your computer. Print a test page from the
Control Panel. For help, see Printing a test page.