www.lexmark.com
78Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer over view
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Recovering when your computer stops responding
If your Macintosh computer locks up while your document is printing, you ma y need to turn off
the printer and the computer. When you turn them back on, the printer driver spooler may
attempt to start printing the job that was in the queue before the computer locked up. This
could cause your system to lock up again.
To recover from this problem:
1Turn the printer and the computer off.
2Hold down the Shift key and turn on the computer.
3Continue to hold the Shift key until you see the Mac OS screen and the words
Extensions Off.
4Release the Shift key.
5Locate the printer icon on your desktop. The inactive printer spooler has an X over it.
6Double-click the icon to open the printer dialog box.
7Drag your print jobs to the trash can.
8Restart the computer to enable extensions.