Lexmark Z55 manual Troubleshooting checklist

Models: Z55

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Troubleshooting checklist

Troubleshooting checklist

Is the power supply firmly attached to your printer and an electrical outlet?

Are both your printer and computer on?

Is your printer cable securely attached at both ends?

Are you using either a USB cable (recommended) or a parallel cable (Windows 95, 98, Me, and NT 4.0 only), not both at the same time? If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing.

Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?

Is the black cartridge (P/N 82) in the left carrier and the color cartridge (P/N 83 or 88) in the right carrier?

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 5.

Did you install the printer software correctly?

Windows

Mac OS 8.6 to 9.2

Mac OS X version 10.0.3 to 10.1

From your desktop,

From the Apple

From the Finder, click Computer,

click Start

menu, choose

and then double-click the OS X

Programs or All

Control Panels.

disk icon Library folder

Programs.

If Lexmark Z55

Printers folder Lexmark folder.

If Lexmark Z55

 

Control Panel does

If Lexmark Z55 Utility does not

does not appear in

not appear in your

appear in the folder, install the

your list of

list of Control

printer software (see page 22).

programs, install

Panels, install the

 

the printer software

printer software

 

(see page 21).

(see page 22).

 

 

 

 

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Lexmark Z55 manual Troubleshooting checklist