Troubleshooting checklist
Is the power supply firmly attached to your printer and an electrical outlet?
Are both your printer and computer on?
Is your printer cable securely attached at both ends?
Are you using either a USB cable (recommended) or a parallel cable (Windows 95, 98, Me, and NT 4.0 only), not both at the same time? If you are using a parallel cable, make sure it is an IEEE
Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?
Is the black cartridge (P/N 82) in the left carrier and the color cartridge (P/N 83 or 88) in the right carrier?
Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 5.
Did you install the printer software correctly?
Windows | Mac OS 8.6 to 9.2 | Mac OS X version 10.0.3 to 10.1 |
From your desktop, | From the Apple | From the Finder, click Computer, |
click Start | menu, choose | and then |
Programs or All | Control Panels. | disk icon Library folder |
Programs. | If Lexmark Z55 | Printers folder Lexmark folder. |
If Lexmark Z55 |
| |
Control Panel does | If Lexmark Z55 Utility does not | |
does not appear in | not appear in your | appear in the folder, install the |
your list of | list of Control | printer software (see page 22). |
programs, install | Panels, install the |
|
the printer software | printer software |
|
(see page 21). | (see page 22). |
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