Lexmark Z55 My document did not print Windows, Windows 95/98/Me, Windows 2000/NT, Windows XP

My document did not print.

(Windows)

First, see if checking the list on page 11 solves the problem.

Make sure the printer is set to use the correct port.

•If your printer is connected to your computer with a USB cable, the printer should be using a USB port such as usb-lexmark_z55 or USB001.

•If your printer is connected to your computer with a parallel cable (Windows 95, 98, Me, and NT 4.0 only), the printer should be using an LPT port such as LPT1.

To check the printer port and change it, if necessary, follow the steps for your operating system.

Windows 95/98/Me	Windows 2000/NT 4.0	Windows XP
a Click Start Settings	a Click Start Settings	a Click Start Control
Printers.	Printers.	Panel Printers and
b Right-click the	b Right-click the	Other Hardware
		Printers and Faxes.
Lexmark Z55 printer	Lexmark Z55 printer icon,
		b Click the Ports tab.
icon, and then click	and then click Properties.
Properties.	c Click the Ports tab.	c From the list of ports,
c Click the Details tab.
	d From the list of ports,	select the correct
d From the Ports		printer port.
	select the correct printer
		If the correct port is
drop-down menu, select	port.
the printer port.	If the correct port is not	not listed, uninstall
		and then reinstall the
If the correct port is not	listed, uninstall and then
		printer software. For
listed, uninstall and then	reinstall the printer
		help, see page 21.
reinstall the printer	software. For help, see
		d Click Apply.
software. For help, see	page 21.
page 21.	e Click Apply.	e Click OK.
e Click OK.
	f Click OK.

If your document did not print, print a test page:

aFrom your desktop, double-click the Lexmark Z55 Solution Center icon.

bFrom the Troubleshooting tab, click Print a test page.

–If the test page prints, your printer is working properly. Check your software application documentation for troubleshooting information.

–If the test page does not print, click the Help button on the error message that appears or refer to the printer software Help (see page 4).

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