
TROUBLESHOOTING
PROBLEM | 
  | CHECK and CURE | IMPORTANT  | |
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IGNITION SYSTEM | Be sure that there is gas fl ow to the burners by attempting to match light your burners.  | 
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  | If match lighting is successful, the problem lies somewhere in the ignition system and  | 
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  | will need to be checked.  | 
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MAIN GRILLING BURNERS | 
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  | If the main burner(s) still fails to ignite, make  | 
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  | CAUTION: Always turn the gas supply off at the tank before  | sure that there is gas fl owing to the burner(s) by  | |
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  | attempting to match light the burner(s). If the  | ||
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  | proceeding with any troubleshooting procedures. | 
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  | burners will match light, then proceed with the  | ||
  | If, for any reason, the snap ignition fails to ignite the main grilling burner(s), repeat the  | ignition checkout.  | ||
  | If for any reason the igniter system is still  | |||
  | lighting procedures described on the grill control panel.  | |||
  | inoperative, follow match lighting instructions.  | |||
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  | WARNING: The hood must be in the full open position any  | 
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  | time you attempt to light your grill. Failure to open the  | 
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  | hood could lead to delayed ignition resulting in bodily harm.  | 
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  | After shutting off the main gas supply, remove the cook grate and heat distribution  | 
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  | plates. Turn snap igniter counter clockwise and check if the electrode is sparking to the  | 
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  | igniter tube. Try the snap igniter several times.  | 
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BURNERS WITH POOR FLAME | Check to be sure burner ports, shutter, end of the burner (venturi) and orifi ce(s) are free  | If you still have a poor fl ame, please contact  | ||
  | of any obstructions. Also, if your grill has been stored over a prolonged period of time,  | dealer for futher assistance or call Customer  | ||
  | check to make sure no spiderwebs have been formed in the shutter end of the burner  | Service  | ||
  | (venturi) or over orifi ces.  | 
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  | On an LP grill, if an extremely low fl ame is present, or is hard to ignite, the  | 
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  | fl   | 
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  | knobs to “high”. Wait at least 1 minute. Turn burner control knobs “OFF”, reconnect the  | 
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  | regulator to the cylinder. Turn cylinder valve on slowly. Refer to Lighting Insructions.  | 
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SIDE BURNER IGNITION DOES NOT  | Does burner light with a match?  | If match lights burner, check igniter (see  | ||
WORK.  | 
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  | Sideburner Maintenance).  | 
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.ducane.com.
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